Tanglewood Case 3 Question 1 Position: Sales Associates Reports To: Shift Supervisor‚ Department Manager‚ Store Manager Qualifications: Preceding customer service/experience in sales preferred Neighborly‚ welcoming character Relevant Labor Market: Western Washington Eastern Washington Northern Oregon Southern
Premium Washington Cost Costs
|Chapter | | |1 | | | |Competing with Operations | Discussion Questions 1. Answering this question demonstrates that processes underlie all of our jobs
Premium Productivity Pizza
Blanca Sanchez MGMT 4305 Case 1: Tanglewood Stores and Staffing Strategy Staffing Levels 1. Acquire or Develop Talent I would strongly recommend that Tanglewood focuses on developing talent rather than acquiring it. It seems that this company would do best if they hired internally because they say that all of the new employees that they hire‚ even those with college degrees‚ are required to spend time working in the store as an associate. They do this in order to preserve the company’s unique
Premium Employment Management Retailing
MGMT 364 Tanglewood Case Study 6 1. Develop a detailed selection plan for this position. In this case‚ you should determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case‚ and fitting the selection measures into the plan format as shown in Exhibit 8.2 in the book. The current selection methods are the experience check‚ education check‚ Marshfield Applicant Exam‚ and the Retail Knowledge Test. Do not include the current
Premium Decision making Cognition Decision theory
Tanglewood Stores Case #3-Questions 2-4/Doug Brandenburg 2) Describe the best targets for your recruiting efforts. There are three targets that should be utilized in hiring for the store level associate position. The first one is print media. Through advertising in local papers‚ we could reach a large number of individuals at a low cost. This would be an example of open recruiting. Secondly‚ we should use kiosks. This would be a smart way that people that come to the store could
Premium Washington Costs Employment agency
Ryan Schmidt MGT 451 Dr. Scroggins Tanglewood Case #6 Major KSAO Category Necessary for selection (Y/N) Method of Assessment Exp. Educ. MAE RKT Skills in personnel resource management Y x x Communication/Speaking skills Y x x Knowledge of customer service principles Y x Knowledge of organization policies/procedures N x Ability to analyze financial and operational data Y x x Problem solving skills/ability to resolve conflict Y x x x Skill in judgment and decision making
Premium Cognition Decision theory Decision making
Case one: Tanglewood Stores and Staffing Strategy Staffing Levels I. Acquire or Develop Talent Over seeing the information presented in the case Tanglewood should develop their talent in house‚ due to Tanglewoods strong culture and values that strive for employee participation. This would pull the workforce closer together and portray the family workforce image. Furthermore‚ it is beneficial if employees see the opportunity for advancement. It will strengthen the employee work ethics and
Premium Customer Employment Customer service
Tanglewood Case Study #2 Markov Analysis Table 1.1 Current Workforce 1 2 3 4 5 Exit 8500 = 4505 510 3485 1200 600 192 850 493 102 150 9 69 12 50 33 17 Gap Analysis 1 2 3 4 5 Exit Year End total 4505 1110 694 171 45 External Hires needed 3995 90 156 -21 5 Environmental Scan Tanglewood
Premium Demographics Management Demography
London Heathrow Airport Project Introduction The London Heathrow Terminal 5 (T5) project was one of the most complex projects ever undertaken in the United Kingdom and was the biggest construction site in Europe. The total investment in the T5 project was £4.3 billion and took approximately 37 million person-hours to complete. Elements of the Terminal 5 project include the main terminal‚ two satellite terminals‚ air-traffic control tower‚ and connections to public transport‚ road works‚ rails
Premium London Heathrow Airport London Heathrow Airport Construction
CASE FOUR – TANGLEWOOD MEASUREMENT AND VALIDATION 1. Assess the practical and statistical significance of a proposed set of hiring tools‚ and recommendations regarding how adopting these new hiring methods might benefit stores. Tanglewood has decided to use the following new approaches to hiring; Retail market Knowledge Exam‚ Marshfield Customer Service Bio data Questionnaire and Essay‚ Marshfield Applicant Exam and a Personality Exam. A critical review of each of these has certain strengthens
Premium Psychometrics Scientific method Management