Food and Beverage Service Training Manual Preface This training manual is meant to be a guide to all hotel personnel in food and beverage service who are involved in the day-to-day training of staff either part-time. Furthermore‚ it ensures a uniform system of training inputs. It also acts as a self-study guide to any individual who wishes to develop himself/ herself in the vocation of a waiter or restaurant supervisor. The book was developed after understanding the problems that personnel
Premium
Distillation of Alcoholic Beverages Pamela Mallari*‚ Symon Manuel‚ Katherine Merene and Charlene Mondelo Department of Chemistry‚ University of Santo Tomas‚ Manila‚ Philippines Abstract Distillation is a physical process used to separate chemicals from a mixture by the difference in how easily they vaporize. This experiment aims to (1) compare the efficiency of simple and fractional distillation‚ (2) distill and calculate the % of ethanol and (3) determine the % loss in distillation. Two
Premium Distillation
successful creation of customer focussed value proposition. Thus‚ there is a need for positioning in every strata of marketing. The product group/ category that I have chosen is aerated sweetened cold soft drinks. A soft drink is a non-alcoholic beverage that typically contains carbonated water‚ a sweetening agent‚ and a flavoring agent. The sweetening agent may be sugar‚ high-fructose corn syrup‚ or a sugar substitute (in the case of diet drinks). A soft drink may also contain caffeine or fruit
Premium Coca-Cola Soft drink Caffeine
Pernod Ricard. Not a name one thinks of when considering popular spirits. However‚ after research this is a company that owns over 10 major brands of spirits and wines. They hold an influential position in the world of beverages. The following analysis will review Pernod Ricard and explain how they came to be so successful. Pernod Richard started out as four small little companies located in France. All four were concerned with the production of absinthe at one point or another. Pernod began in
Premium Chivas Regal Absolut Vodka
Week 3 Assignments Legend: Means part completed Means NEED to complete Call tech support for help Submit a copy of your Career Plan. • Team Exercise Organizational Planning / SWOT Analysis PepsiCo •Identify the company’s internal and external stakeholders. PepsiCo’s internal stakeholders are any employees‚ board members‚ and any volunteers. This would encompass every employee from the delivery driver‚ to the CEO and Board Member- Indra Nooyi
Premium Management Strategic management Marketing
* Customer satisfaction – net result must be the satisfaction of every customer * Catering policy – main objectives of F&B facilities and describe the methods of how this is achieved * Type of customer * Type of menu * Beverage provision necessary for operation * Food quality standards * Method of buying (contract‚ cash…) * Type and quality of service * Degree of comfort and décor * Hours of operation Operational phase * Purchasing
Premium Costs Variable cost Cost
GEB4890 INDUSTRY STRATEGIC AUDIT USF S/M WEN- EVELINA KUTEPOV YUM- TRAVIS MCCLELLAN MCD- MARIA MARTINEZ McDonald’s‚ Wendy’s & Yum’s are in the quick service restaurant industry in which the company owns‚ operates‚ and/or franchises dining establishments. Executive Summary – see written report MCDONALD’S CORPORATION Founded in 1954 by Ray Kroc in California Started as a small barbeque restaurant About 32‚000 restaurants serving in 119 countries Daily customer traffic
Premium Hamburger Food Burger King
Assessment criteria 1.4 justify the suitability of systems for particular food and beverage outlets. System of suitability of particular food items:- Batch cooking is used in hotels‚ restaurants‚ banquets‚ conference and meetings‚ events‚ night clubs‚ bars and cafes. The restaurants serve the food in table service and the menu is an a la carte. Call order is used in cafes‚ pubs‚ bars and night clubs. The foods are served as table service‚ counter service and plate service; it is an a la
Premium Food Restaurant Menu
The Company: Cadbury Beverages Inc. a division of Cadbury Schweppes PLC Company Status: 3rd largest Worldwide and 4th largest in US; achieved positioning through consistent marketing investment in the brand and its diverse products. The Acquisition: In addition‚ the company acquired other brands worldwide that already had a solid customer following. • 1986 acquired Canada Dry and certain rights to Sunkist soft drinks • 1989 acquired Crush brand worldwide along with soft drink companies
Premium Soft drink Coca-Cola
SWOT Analysis | Strength | 1. Acer group employs 8000 employees across the globe2. Operational Efficiency‚ tight control on Overhead Costs3. It has huge network‚ in around 38 countries so it works on Economies of Scale4. Acer’s aggressive price strategy‚ particularly suitable to a time of economic recession | Weakness | 1. Less prescence in B2B market when compared to Dell or Lenovo 2. It has limited product portfolio for midsize business 3. Market share growth is slow due to competition;
Premium Netbook Personal computer Lenovo