CRM & the Banking Industry http://www.ehow.com/how_6808577_implement-crm-banks.html Carl Wolf Currently residing in Coral Gables‚ Florida‚ Carl Wolf has been a banker and financial services professional for the past 41 years. He began to publish online articles about his profession in 2009. Wolf holds an associate degree from Los Angeles City College and a certificate in international banking. CRM & the Banking Industry Customer Relationship Management (CRM) helps banks to
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DECLARATION I‚ Ms. Reshma S. Dhembare Hereby declare that this project report is the record of authentic work carried out by me during the period from 2-4-2012 to 5-6-2012 and has not been submitted to any other University or Institute for the award of any degree / diploma etc. Signature: Name of the student : Reshma S. Dhembare. Date : CERTIFICATE This is to certify that Ms. RESHMA SHAMRAW DHEMBARE of MGM’s College of
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the value relevance of earnings and cash flows in stock prices. In addition‚ the study pays attention on the firm size effect on value relevance. A hundred (100) companies have been selected to the sample representing the all the business sectors except banking‚ finance and insurance over a period of 5 years from 2004 to 2008 listed in the Colombo Stock Exchange (CSE) and the pooled time regression method is used to analyze the data. Return model as well as Price model was used to determine the value
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EXECUTIVE SUMMARY A retrospect of the events clearly indicates that the Indian banking sector has come far away from the days of nationalization. The Narasimham Committee laid the foundation for the reformation of the Indian banking sector. Constituted in 1991‚ the Committee submitted two reports‚ in 1992 and 1998‚ which laid significant thrust on enhancing the efficiency and viability of the banking sector. As the international standards became prevalent‚ banks had to unlearn their traditional
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Impact of IT on the Banking Sector This presentation analyzes the performance of major banks in terms of productivity and profitability in the pre and post e-banking period. Under the regime of banking sector reforms‚ IT Act of 1999 gave new dimensions to the Indian banking sector. IT has created transformation in banking structure‚ business process‚ work culture and human resource development. It has affected the productivity‚ profitability and efficiency of the banks to a large extent. The
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MERGERS AND AQUISITIONS IN BANKING SECTOR Research project submitted to Deppt. Of Management Studies and Computer Applications For Partial fulfilment for award of degree in Masters of Business Administration‚ (MBA) Punjab Technical University‚ Jalandhar. (2011) Supervised By: Submitted By: Dr. H. S. Gill Ravinder Preet Assistant Professor
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1 STEPS TO UNDERTAKE THE FINAL SEMESTER MBA PROJECT. 1. Identify a qualified guide from the list of approved guides published in the CDE website and select a guide relevant to your specialisation. 2. An email would be sent to the guide informing him/her about your choice. 3. Contact the guide and discuss the topic with the guide. (Refer to guidelines in the website) 4. The guide must register his / her acceptance online to guide you. 5. After getting approval from the guide‚ please submit your project
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Summer Training Project Report ON Risk Management in Banking Sector Summer Training Project Report Submitted for Partial Fulfillment for the Award of the Degree of MASTER OF BUSINESS ADMINISTRATION (MBA) UNDER THE SUPERVISION OF Prof. S.P Jain SUBMITTED BY Varun Sharma 0871913907 GITARATTAN INTERNATIONAL BUSINESS SCHOOL (Affiliated to GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY) ROHINI‚ NEW DELHI – 110085 (2007-09) ACKNOWLEDGEMENT I express my heartiest gratitude to Mrs. ANITA KHANNA
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COMMERCIAL BANKING SECTOR SUMMARY: Banking industry is the blood vascular system of our economy. The banks have played substantial role in the growth of Indian economy. From the meagre start in 1860 the banks have come to long way. The total shape of banking system was changed in 1991 due to the introduction of financial sector reforms as part of the liberalisation process. These reforms were aimed at enhancing the viability and efficiency of our banking system. Although there is a sustainable
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Customer Satisfaction in the Banking Industry Case Study – Barclays Bank of Kenya Ltd. Customer satisfaction is a major issue in almost all sectors. This can basically determine the success and profitability of a company as a satisfied customer would most likely to ‘spread the good word’ or would have be happy to do business again with the firm. It is an important theoretical and practical issue for market researchers and consumer researchers (Meuter et al‚ 2000). With positive results in most research
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