continuously towards providing quality service to its customers. The bank will always act in good faith and without prejudice to the interest of the customer. The bank’s Complaint Handling Process will be available to customers on request. The bank shall also ensure that all employees concerned will be informed about the Complaint Handling Process and its subsequent updates. 1. Complaint Definition: Any expression of dissatisfaction about a product or service that is not resolved at the first point of contact
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Staying safe and secure at work How can you contribute? There are several ways that you can contribute to a safe and secure environment being maintained. Personal conduct You can help to maintain a safe and secure environment by: Not wearing clothes / jewellery that may be dangerous Remaining alert‚ not tired‚ when at work Not being under the influence of alcohol or other drugs. Awareness and observation You can help to maintain a safe and secure environment by: Noticing what
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It is essential for teachers to understand student growth and development. Teachers need to understand how their own students grow. Teachers also need to understand what adaptations their students need. This is very important for all students‚ but especially for their students who are gifted or have special needs. In order for any teacher to do this‚ they must understand the growth of their students. IEP’s are a great example of why teachers need to understand the growth of their students. It is
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handle difficult people by first introducing the topic and discussing different ways to handle difficult people. * Attention getter: “Difficult people are your key to self empowerment‚ you need to learn how to cope with them‚ not let them dominate and affect you”. * Audience Motivation: So why do we need to handle difficult people? Well in life we face more than one difficult people and knowing how to handle them will not just make this world better but makes your life a lot easier and smooth
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Unit HSC 3029 Support Individuals with Specific Communication Needs. 1.1. Explain the importance of meeting an individual’s communication’s needs. Communication is an essential part of all relationships‚ and as a support worker‚ the ability to communicate well with the service users is a basic requirement for doing my job. Every individual has the right to communicate and as a support worker‚ I have a moral obligation as well as adhering to the standards‚ codes of practice‚ guidelines‚ morals and
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business functions in a company. How well a company chooses the proper information systems can make the difference between a successful business and a failure. This paper will discuss information systems and how they impact organizations. Information Systems Support Business Processes in OrganizationsAny modern business requires information systems to handle everything from customer information to human resources. Without information systems to handle the various tasks of an organization‚ a company would
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ACC 154 December 07‚ 2011 Extra credit 1. To understand the reason‚ you need to understand the definitions of period costs and product costs. Period costs are not a necessary part of the manufacturing process. Rather they are costs associated with the selling part of the business or its administrative overhead. These costs are expensed in the period in which they occur. Product costs are the direct materials‚ direct labor and overhead associated with making the company’s product. If a unit
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Secure Document Similarity Detection Document similarity detection is very useful in many areas like copyright and plagiarism discovery. However‚ it is difficult to test the similarity between documents when there is no information disclosure or when privacy is a concern. This paper provides a suggested solution using two metrics that are utility and security. Problem Suppose that there are two parties whose concern is finding wither or not they have related or similar documents. These parties
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coaming and hatch covers; Improperly closed or blanks ventilators; Leaking pipes and manhole covers; and Improperly closed return valves in the bilge line‚ etc. During the inspection‚ particular attention must be given and dents and other forms of damage to the ship’s structure‚ which should be carefully examined for leakage and signs of deterioration such as cracking and deformity. Bent‚ twisted‚ or out of shape stiffeners that do not function should be cut and replaced as soon as
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are entirely right or wrong in addressing the educational needs of children with learning disabilities. Children with learning disabilities should be educated in the most appropriate way to meet their specific educational
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