SUMMARY Continental Airlines is now known as one of the best contrived airlines in the world. Their effective strategic and tactical decision-making analytics are on the cutting edge of the airline industry. With a long history going back‚ in American Southwest‚ a single-engine Lockheed aircraft was founded in 1934 and its headquarters is located in Houston‚ Texas. This airline boosted its fly by serving overly 50 million passengers into five continents and 227 destinations. And 10 years ago‚ the
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Real Time Business Intelligence at Continental Airlines 1. Describe “active” data warehousing as it is applied at Continental Airlines. Does Continental apply active or real-time warehousing differently than this concept is Normally described? Explain your answer. Answer: as shown in the case Continental senior management decided to invest in enterprise data warehouse that all employees could use for quick access to key information about the business and its customers. The data warehouse initial
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Continental Airlines Takes Off with Real-time Business Intelligence Introduction: Continental Airlines was once successfully revolution by using Business Intelligence and save it from bankrupt. Below are some items discuss how Continental Airlines implement strategies related with Business Intelligence. 1. In what ways does real-time data warehousing fit with the Continental strategy and plans? Go Forward Plan was the earliest plan that start in Continental revolution‚ and real-time data warehousing
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Information support for business decisions 20 March 2013 Continental Airlines Takes Off with Real-time Business Intelligence * Describe “active” data warehousing as it is applied at Continental Airlines. Does Continental apply active or real-time warehousing differently than this concept is normally described? Continental was in the beginning a disaster in doing business before Real-time IB; late flights‚ bad baggage handling and its lost‚ complaining customers because of delays‚ overbooking
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Warehousing Continental Airlines I. Executive Summary Table of Contents I II III IV V Executive Summary The Decision to Invest Implementation New Business Strategies ROI 2 4 6 9 19 20 Technical Appendix A Continental’s comeback from “Worst to First” is an airline industry legend. Now the company is engaged in a new initiative to move from “First to Favorite.” To support this ambitious initiative‚ Continental tapped into its Enterprise Data Warehouse and expanded it to enable a real-time business
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Continental airlines case The biggest challenge that the continental Airlines is grappling with is with regards to their operational efficiency. Their previous decision of oursourcing key functions like reservations‚ payroll and EDS were causing a delay in flow of information thus hindering data based decision making in the company. Most decision thus were being made not by what data said but by the “hunch” or “intuition” which often proved wrong. Lack of real time data‚ complex system of booking
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Continental Airlines Memo To: Lawrence Kellner From: Date: Re: The purpose of this memorandum is to address the profitability issues at Continental Airlines and to estimate the costs for 2009 to forecast the future outlook of the company. To address these issues‚ I used regression analysis to observe what effect the 11% reduction in flying capacity would have on the firm’s future operating costs. I also used the results from the regression analysis to verify the costs that‚ if reduced
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those involved in the business‚ and ensure that they are part of the decision-making process. * Organizational Change: Establish new terms and conditions for employment and make structural changes to run with a smaller team. Once the strategic direction of the business is set‚ the team needs to be shaped to implement the plan. * Cost Containment Initiative: Focus on cost reductions‚ quality improvements and increasing revenues. The focal point is the core business processes and indentifying
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case case Continental Airlines: One Company’s Flight to Success In the last decade‚ Continental Airlines has had a spotty track record. The airline twice filed for bankruptcy‚ realized diminished performance culminating in a $613 million loss in 1994‚ and was ranked dead last in industry indicators such as on-time performance among the major carriers. During these years‚ employees at Continental had undergone several series of layoffs and withstood both wage cuts and delayed wage increases in
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Continental Airlines Inc. Analysis Strategic Management Vision Statement Continental Airlines Inc. seeks to lead its industry in superior customer service‚ innovative technology‚ employee satisfaction‚ and environmental advances‚ at home and abroad. Mission Statement At Continental Airlines Inc.‚ we strive to obtain excellent customer service and satisfaction through technological advances in on-line bookings and e-ticket purchases. We have strict security measures to ensure our
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