STARBUCKS IN 2009 1 TABLE OF CONTENT Starbucks issues and causes…………………………………………...….……………….2 Starbucks current strategies and evaluation…………………………..…….……………..4 Analysis and recommendations………………………………………………………….10 SOAR analysis……………………………………………………..………………..10 Competitive analysis…………………………………………………………….......11 Value chain analysis…………………………………………………………………14 Recommendations……………………………………….………………..…………17 Appendix………………………………………………………........................................18 References……………………………
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Starbucks: Just Who is the Starbucks Customer Starbucks was a young company in the 80’s‚ starting as a smaller chain where people could buy coffee in a nice comfortable environment. Starbucks located in Seattle there was some spectrum variables of this geographic location. The company deciding to move was a strategic decision. It did have to consider the full spectrum of segmentation variables. Considering the difference in the geographic location and the people in the different locations needs
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continuing to expand after Howard Schultz joined the business by trading in the bulk coffee sales into retail coffee sales. Nowadays‚ there are more than 2‚100 Starbucks locations in US and also around the world. For example‚ the first Malaysia Starbucks store was opened in KL plaza in 1998 throughout a joint venture with BERJAYA GROUP. Thus‚ Starbucks not only the country’s largest coffee importer and roaster for specialty beans but also larger specialty coffee bean retailer in US. SuppliersSuppliers
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Identifying New and Untapped Markets 21 1.0 Executive Summary Starbucks Coffee Company was founded in 1971‚ when it opened its first location in Seattle’s Pike Place Market. Starbucks was named after the first mate in Herman Melville’s Moby Dick and is the world’s leading retailer‚ roaster and brand of specialty coffee with coffeehouses in North America‚ Europe‚ Middle East‚ Latin America and the Pacific Rim. In Canada‚ Starbucks is a major player within the specialty coffee market. The top speciality
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1. What factors accounted for Starbucks’ extraordinary success in the early 1990’s? What was so compelling about the Starbucks’ value proposition? What brand image did Starbucks develop during this period? Is the value proposition still valid in 2002? The extraordinary success Starbucks experienced during the early 1990s resulted from Howard Schultz’s passion and vision to create a coffee culture in the United States similar to the coffee culture he experienced while traveling to Italy. Schultz’s
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Starbucks Analysis Driving forces: External: a) Different consumer tastes and preferences b) An already established coffee culture in Europe c) Local competitions d) Price sensitivity of the consumers e) Social concerns regarding caffeine‚ and it addictive properties also need to be considered. Internal (from the organizations’ perspective): a) To reach larger economies of scale by selling to more customers in other countries. b) To reduce the risk of over dependence
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years by opening 150 new Starbucks retail locations within Canada. Profit objective: to increase profit by 8% in the next 2 years by not competing on price. Starbucks should differentiate themselves in other ways‚ whether giving superior value or reducing prices will only waste effort‚ time and emotional costs. Market share: to increase market share from 24% to 30% by 2015 by introducing an extension of a product line. Unique Selling Point Starbucks stands out because of their
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To support the rapid expansion that Starbucks was making in their retail stores‚ they also made operational changes so as to keep the costs down. One of these was to reduce the time taken and to serve each customer and cost of training the baristas by replacing the older espresso machine (Marzocco) with a push-button Verismo models. While earlier‚ using the older model‚ the barista would talk to the customers while preparing the coffee‚ the new model blocked the view and hence removed the theatrical
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external‚ customers. Moreover‚ Starbucks uses the bean stock to improve their operations through many decades. In the year 1991‚ Starbucks was the first U.S. privately owned coffee company in the history to offer stock options called “bean stock”. The current CEO of Starbucks is Howard Schultz‚ he replaced Jim Donald to turn Starbucks around from struggling in the coffee world and he is now currently focusing on the Internet projects for the company‚ also managing Starbucks with the stock-option called
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Marketing English 1) Needs to answer to meet to satisfy 2) to create Marketing mix is composed of 4P: product‚ price‚ place‚ promotion. Umbrella brand: when a famous brand commercializes other famous brands. Icon brand: when you use the brand internationally (ex‚ Coca Cola : Coke‚ cola‚ coca..) Generic brand: when the name of the brand is used locally because it is part of your local and daily environment. Store brand: when a store commercializes his own brand because
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