the What Do You Think? questions that you completed throughout this chapter. 1.What are some service attitudes and practices that promote retaining customers? Customer retention refer to a strategy with the purpose of doing whatever it takes to keep a company’s current customers on a long term basis (Gibson‚ 2012). Retaining customers is enabled by excellent customer service that produces many positive benefits for the organization. Retaining customers through effective customer service enables
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Business Management Module: 102KM Business Organization Assignment Title: Types of Business Organizations Date & Time of Submission : Week 10 (22:00) Assignment Weighting : 50% Word Limit : 3000 words Description of Assignment This is an individual assignment and carries 50% of the module weightage. A business can have a number of different types of ownership depending on the aims and objectives of the owners. This assignment requires further study on the
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Private Limited. This study was undertaken in the partial fulfillment of the requirement of the degree in Master of Business Administration‚ Christ University Bangalore. I also declare that this report has not been submitted to any other University/ Board for the award of any degree/diploma. Jineesh S Kumar 900751 ACKNOWLEDGEMENT I take this opportunity to
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search to find a corresponding professional organization for a career of your choice in the field. You may also select one of the professional organizations from the unit readings to visit. 1. Add the link to that organization in your response (copy and paste the website address) 2. Explain how this organization could be useful to you as you pursue both an education and a career in the field of early childhood development. 3. How will does this organization help to support the responsibilities of
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LGBT Supportive Organizations The first website I visited was called No Longer Silent: Clergy for Justice. Their main focus was on an alternative Christian perspective on the issue of homosexuality. They basically believed in advocating justice for all‚ especially Gays‚ Lesbians‚ Bisexuals‚ and Transgendered persons. The support that I see they give is a sense of belonging. They give the support that many seek with is religious acceptance. This organization is very unique because for many years
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Samsung OrganizationKarl Baba-Dawuda‚ Edward Jenkins‚ Robert PapagnoMGT/521October 13‚ 2014Andrew Van NessSamsung Organization Samsung electronics is the world’s largest technology company in terms of revenues. It is a global market leader in high-tech electronic manufacturing and digital media. Samsung is the largest mobile phone maker and television manufacturer and second largest semiconductor chip producer. The company is headquartered in Seoul‚ South Korea‚ and currently employs approximately
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Definition: The study of human behavior‚ attitudes‚ and performance in organizations 1. O.B. is a field of study that investigates the impact that individuals‚ groups and structures have on behavior within organizations for the purpose of applying such knowledge towards improving an organization’s effectiveness. 2. O.B. can be defined as the systematic study of the actions and reactions of individuals‚ groups and sub-systems. 3. O.B. is the study and understanding of individual and
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that the company stays on an ethical footing. So in addition I would like to present the theory of three pillars that support the organization. Ethical Individuals The first pillar is made up from managers who are ethical individuals. These managers possess honesty and integrity‚ which must be reflected through their behaviour and decisions in the organization. People must trust them. People can rely upon them and they treat people right and equally. They develop a high level of moral development
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Question 2 Madam May May’s organization has newly hired a male employee. The employee has pierced nose and visible tattoo. Although the work performance of the staff is adequate and he does not need to meet customer‚ the other staff had complained the professional appearance of the company is affected. As we can see‚ the image of the newly hired worker has been a problem towards his co-workers. This is caused by the discrimination of the staffs towards piercing and tattooing. We can easily found
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In the movie Remember the Titans there is an example of a group conflict that arose over integrating races. The group conflict was within the newly formed high school football team from the integration of two high schools within the community. Basically‚ when the schools were combined it led to the uniting of the black and white football players from each of the two high schools to build one‚ cohesive‚ and strong team for the school and community. When the integration first took place‚ not only
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