Proceedings of the 1995 Winter Simulation Conference ed. C. Alexopoulos‚ K. Kang‚ W. R. Lilegdon‚ and D. Goldsman A SIMULATION AND ANALYSIS OF BANK TELLER MANNING Donald Hammond Sathi Mahesh Department of Management The University of New Orleans New Orleans‚ Louisiana U.S.A. ABSTRACT This paper presents an application study to find cost effective bank teller management policies for providing high quality service levels at reasonable costs in a modern banking system. Two models are developed
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Qualities of a Bank Teller Bank tellers serve a vital function in a bank’s operations‚ and they set the tone for customers’ banking experiences. Typically‚ candidates need only a high school diploma and a month of on-the-job training to become a teller. The U.S. Bureau of Labor Statistics counted 544‚150 tellers earning an annual median of $24‚590 as of May 2011. To be successful‚ tellers need skills in several areas‚ including math‚ customer service and communications. Math Skills Bank tellers need strong
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About the Bank 3 Logical Model 4 Data Gathering and Analysis 6 Arena Model Implementation 18 Step by Step implementation 18 Time Logic 18 Cutoff Logic 18 Verification and Validation 19 Prediction Function / Conclusion 23 Appendices 27 Appendix 1 : side Results 27 Problem Definition and Goals The purpose of this simulation to obtain important parameters of a bank queue‚ including bank information‚ queue length‚ waiting time in queue and expected wait time of customers in a bank. To obtain
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Problem: State Bank has over time increased salaries to tellers that were so high that of the 23 tellers at State Bank they were being paid over what other local tellers were being paid; additionally no other employees outside of the tellers were receiving an exceedingly higher salary based on the other local banks averages. All of this information was compiled in a report based on survey results taken from State Bank and the other local surrounding banks. Analysis: Now that this information
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POSITION TITLE: Teller REPORTS TO: Branch Manager Base Line Date 1/94 Revision Date 1/95 SUPERVISES: None Revision Number 1 FLSA STATUS: Non-exempt GRADE: 4 BASIC RESPONSIBILITIES: Under direct supervision‚ responsible for providing members with service on a variety of transactions. Welcomes members to the credit union and provides general information concerning credit union products and services. ESSENTIAL FUNCTIONS: 1. Represents
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Case of Private Manning: Hero or Villain? On August 21‚ 2013‚ Private First Class Bradley Manning‚ United States Army‚ received a 35-year sentence to a military prison and a dishonorable discharge for leaking 750‚000 classified documents‚ diplomatic cables and mostly U.S. military reports‚ to the public. Manning has stated he released the documents in hope they would open Americans’ eyes to the wars in Iraq and Afghanistan‚ prompting a more intense debate (Simpson & Roshan‚ 2013). Hero or villain
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A Job Analysis Assignment Bingyu Wang (Suzy) Lawrence Technological University Job Analysis Assignment Purpose: The purpose of this assignment is to familiarize you with job analysis techniques and the use of the O*NET site. This assignment is directly tied to learning goals 1‚ 3‚ and 5 for the course. Expectations: You are expected to analyze a job using one of the job analysis
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Project Charter Teller Transaction Date: Version: Authors: Balmeo‚ Joel P. Bayog‚ Rene C. Biliones‚ Jose G. Quirino‚ Jean Pierre G. Toledo‚ Larry Neil S. Document Control Change Record Date Author Version Change Reference Reviewers Sign Off Date Reviewer Position Sign Off Quirino‚ Jean Pierre G. Project Manager Bayog‚ Rene C. System Analyst Toledo‚ Larry Neil Business Analysis Biliones‚ Jose G. Lead Programmer
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The Fortune Teller The story revolves around a lady Mrs. Edith Myers‚ who is a fortune-teller. Mrs. Myers for some reasons comes under the notice of Detective Inspector MacLeary. MacLeary is suspicious the means of her living and doubts her to be involved in “espionage”. Although Mr. MacLeary has been keeping an eye on Mrs. Myers for long‚ nothing substantial has come to light against her. Therefore‚ Mrs. MacLeary offers a helping hand to Mr. MacLeary in this regard. 0n. the following day‚ as planned
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Do the prioritizations outlined in the 2013 Manning Guidance agree with the imperatives of the 2013 ASPG? Why or why not? Overall‚ Manning Guidance (MG) 2013 is a near-term document that supports the imperatives of the 2013 Army Strategic Planning Guidance (ASPG) for all “near-term” priorities that covers FYs 13-15. The mission statement of MG 2013‚ states “Provide AC Army with personnel manning guidance for FY13-15 that is synchronized with the “Army’s Priorities”. The major difference is that
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