SERVICE INNOVATION: CASE STUDY ON SPA AND MED BEAUTY AT THE SAUJANA YUSMANI BINTI MOHD YUSOFF Research report in partial fulfillment of the requirement for the degree of Master of Business Administration UNIVERSITI SAINS MALAYSIA 2010I ACKNOWLEDGEMENT BISMILLAHHIRRAHMANNIRAHIM. Praise is to ALLAH SWT‚ the most Gracious and most Merciful. The completion of this thesis would not have been a success without the efforts‚ guidance‚ and assistance‚ prayers of all the individuals and groups
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2.1 Sanitation Methods There are Four Methods that conducted on the laboratories in order to detect the presence of microorganisms. There are Rodac Method‚ Swab Method‚ Rinse Method‚ and lastly Open Dish Method and it will be discussed in detail below. 2.1.1 Rodac Method The purpose of this Standard Operating Procedure is to describe a program that will adequately measure the efficacy of disinfection of Rooms and equipment in each laboratory‚ RODAC plates can detect the presence or absence of
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only way to stop the abuse and the horrendous things happening to children is to steralize thes individuals who hurt them. Without Court Ordered sterilization‚ there is nothing to prevent drug addicts‚ physical abusers‚ and sexual abusers from having children. This sad and vicious circle needs to end. The only way to end it is with allowing sterilization by Court Order. There
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endless. The segment in the grooming industry we are focusing on is bridal services – primarily targeting the upper middle income bracket and niche segment with regard to consumer segmentation. The two players that we are analysing are Jugnu’s Salon and Sobia’s Salon. Our analysis of both the services leads us to conclude that one consistently shows good results‚ whereas the other shows a variation ranging from amazing to horrible - which is indicative of the zone of tolerance. As both the services focus
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wants to be pretty whether she’s young or old so the beauty salon is the place to go. Beauty salons are also like a temple; however‚ the difference is that we go to worship in the temple and in the beauty salon we go to be worshipped by the beauticians and by the other people around. The beauty salon has become an almost iconic figure in Western culture and Southeast Asian culture as well as in modern generation. The beauty salon is where a woman goes to have their hair and nails done‚ but
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improve what they have. They drop by the nearest hair and beauty salon to be pampered by stylists and beauticians to style their tresses‚ shape their eyebrows‚ and color their nails – all for a few (or more) bucks. An hour in a hair and salon shop every month and one emerges confident and ready to take on the world. Beauty salon and spa business has grown rapidly over the past decade. Latest extrapolations from U.S. census data place the salon and spa service industry at over $35 billion annually. And
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plan is prepared to obtain financing in the amount of $10‚000 to complete the service development‚ set up operations base‚ and implement an aggressive sales and marketing program. The Hair Salon is a proposed new business. Principal has developed the skills and knowledge to manage and provide hair salon services for Fort Frances‚ and the surrounding area. The total market potential for the first year is $1‚746‚675. The business will be profitable in the first year of operation and conservatively
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are two of the most common lice salons. Their main mission is to completely get rid of the lice while keeping the status of an upscale salon. Staff members are trained to find the lice‚ comb it out‚ and apply shampoos ad treatments to the patient to help with their infestation. Customers say the best part of these salons is the fact that the workers take away the guilt and shame of having the small insects on the scalp. In order to ensure a spot in one of these salons‚ call as soon as possible to schedule
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Case study 1 i. Five possibilities that cause food poisoining that occurred during the wedding based on the Case Study. a. Time interval The food that has been cooked early in the morning that is at 10:00 to 11:00 am and it is been served between 1:30 to 3:30 p.m. That almost took as long as 4 hours. This cause the food spoiled and stale as the food has been stored long. b. No covers for the containers of raw food Microorganisms require nutrients to grow. Raw food has a moisture condition
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SAMPLE FOOD SAFETY MANUAL Section 1 Introduction Table of Contents Purpose of this manual 4 How to use this manual 5 At risk persons 5 Definitions 6 Sample policy amendment register 10 Our commitment to food safety 11 Organisation responsibilities and duties 12 The owner will: 12 The manager will: 12 All kitchen staff will: 12 Other staff (eg assistants‚ bartenders‚ waiters‚ cleaners) will: 13 The HACCP team 14 Section 1 Introduction
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