Strategic Management Journal Strat. Mgmt. J.‚ 21: 1105–1121 (2000) DYNAMIC CAPABILITIES: WHAT ARE THEY? KATHLEEN M. EISENHARDT* and JEFFREY A. MARTIN Department of Management Science and Engineering‚ Stanford University‚ Stanford‚ California‚ U.S.A. This paper focuses on dynamic capabilities and‚ more generally‚ the resource-based view of the firm. We argue that dynamic capabilities are a set of specific and identifiable processes such as product development‚ strategic decision making‚ and
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“An internal capacity for leveraging resources and competences is a prerequisite for creating competitive advantage. Discuss‚ with references to theory and real world organization of your choice”. Strategic management is a multi faced and vast area of study with many theorists presenting differing views as to what is crucial to the successful formulation of strategy. This essay will present an explanation of the internal capacity of leveraging resources and competences and show how they are creating
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What are capabilities? What must firms do to create capabilities? Capability is a capacity for a set of resources to integratively perform a stretch task. It represents the identity of the firm as perceived by both its employees and customers. It is the firm’s ability to perform better than competitors using a distinctive and difficult to replicate set of business attributes. The organization’s capability is comprised of three core assets – physical capital‚ including all tangible assets; technology
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JetBlue Strategic Band Management 1. Company Background JetBlue is a low cost US airline. The firm was founded by former Southwest Airlines employee‚ David Neeleman‚ and incorporated in 1998 in Delaware. The firm was not originally known as JetBlue‚ the initial name was NewAir. The plans for the new airline were announced by Neeleman in February 1999‚ and in April an order worth $4 billion was given to Airbus for up to 75 new A320 aircraft‚ at the same time leases were arranged for 8 aircraft
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Ch.2. Business: How Businesses Use Information Systems Case: JetBlue Hits Turbulence? pp. 74-76. 1. What type of information systems and business functions are described in this case? Streamlined information System and a leaning staff 2. What is JetBlue’s business model? There business model was to fly one type of plane from one vendor: Airbus A320. They figured this approach enabled the airline to standardize flight operations and maintenance procedures
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currently only 4% of commercial pilots are women? So when I was told of two women who not only are airline pilots‚ but sisters who both work for JetBlue and had a dream come true recently‚ I wanted to know more. The women recently operated JetBlue flight 1480 from Ft. Lauderdale to Washington‚ DC making them the first ever sister-sister flight crew at JetBlue! Pia and Anna-Maria Kymalainen grew up in an aviation family in Finland. With their father in aeronautical engineering and an older brother following
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JetBlue was established with a goal to make itself a leading low-fare‚ low-cost passenger airline by offering customers high-quality customer service and a differentiated products. During a period when all major airlines were posting losses and going out of business‚ JetBlue emerged successful and posted profits in its first year of operation in 2000. In this case we will analyze the competitive strengths of JetBlue that helped it achieve its goals‚ and the possible internal and external
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Introduction A company’s capability means the ability to innovate‚ or to respond to changing customer needs. Organizational capabilities are key intangible assets that make a significant difference when it comes to market value. Organizational capabilities are stable over time and more difficult to copy than other competitive advantages like product strategy or technology. A capabilities audit can show a company how measure up and how to build on intangible strengths to implement cultural interchange
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JetBlue Case Analysis Executive Summary JetBlue airline was founded by David Neeleman who is a Brazilian born entrepreneur. His goal was to single handedly create a unique airline that was innovative for the current market. The low fare airline was designed for customers who needed to travel at affordable prices‚ and which would essentially create a new strand of business. Named JetBlue‚ Neeleman’s airline originally traveled to various cities around the United States‚ but has recently entered
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Process capability studies determine whether a process is unstable‚ investigate any sources of instability‚ determine their causes‚ and take action to resolve such sources of instability. After all sources of instability have been resolved in a process‚ the natural behavior of the process is called its process capability. Process capability compares the output of a process (called “Voice of the Process”) with the customer’s specification limits for the outputs (called “Voice of the Customer”). A
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