Nigeria have remained stagnant and underperforming because of setbacks and decay in management. This has resulted in public enterprises being branded ‘‘ineffective and inefficient’’. Performance management‚ which is a relatively new concept in human resource management‚ focuses on maximizing team and individual performance to achieve a motivated workforce resulting in higher goal attainment in a quest to enhance organizational competitiveness. This paper gives a perspective of public enterprises in
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VNU University of Languages and International Studies Postgraduate Faculty ((( Final assignment Course title: English Language Teaching Reality of using task-based and content-based instructions in teaching English in Xuan Hoa – Phuc Yen – Vinh Phuc |Lecturer: |Dr. Lê Văn Canh | |Student: |Nguyễn Thị Hà |
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| BRITISH AIRWAYS SERVICEs‚ DECISIONS OPERATIONS MANAGEMENT | | PGBM50: Service Operations Management | TUTOR: DR. CHIKEZIE OKIKE | BRITISH AIRWAYS SERVICEs‚ DECISIONS OPERATIONS MANAGEMENT | | PGBM50: Service Operations Management | TUTOR: DR. CHIKEZIE OKIKE MUHAMMAD ALIYU 099119391 May 22‚ 2012 MUHAMMAD ALIYU 099119391 May 22‚ 2012 TABLE OF CONTENTS 1.0 INTRODUCTION 2 2.0 THE SERVICE CONCEPT OF BRITISH AIRWAYS 3 2.1 THE SERVICE
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Introduction David Neeleman is Chairman and CEO of JetBlue Airways Corporation.He started his career in the airline industry in 1984 when he co-founded Morris Air. As president of Morris Air‚ he implemented the industry’s first electronic ticketing system and pioneered a home reservationist system .JetBlue is Neeleman’s third successful launch in the aviation business‚ His goal is to bring people back to air travel by offering low fares‚ friendly service and a high quality product. JetBlue
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educational technology in learning and teaching. E-learning is inclusive of‚ and is broadly synonymous with multimedia learning‚ technology-enhanced learning (TEL)‚ computer-based instruction (CBI)‚ computer-based training (CBT)‚ computer-assisted instruction or computer-aided instruction (CAI)‚ internet-based training (IBT)‚ web-based training (WBT)‚ online education‚ virtual education‚ virtual learning environments (VLE) (which are also called learning platforms)‚ m-learning‚ and digital educational
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Facing challenges of change at British Airways Airline business is a difficult company. It has been well-known in the direction of being the mainly economical company in all over the world. Marketing executive must also be ready for action on the way to manage through the challenges of this variety of business. British Airways is one of the market influential within the airlines industry in U.K. The corporation has it huge opportunity. The airline is dedicated towards quality-service. In count
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application of online examinations among its students. The Development if online examination had simplified the preparation of examination and assessment of learning achieved by the students. 2. LAN BASED EXAMINATION By Kimberly V. Alvarez‚ December 2003 This study is about a Local Area Network(LAN) Based examination that tries to eliminate the use of manual processing into a computerized system by developing a software product. It has been found that the study helped lessen the work of the instructors
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Encourage customers to communicate. An opportunity occurs somewhere on the network every 15 seconds. Make it more convenient to register complaints. Make it truly worth their while. Market your CRM program. What more could be done for British Airways? Looking at the monthly data allows us to track any movement of a service issue in terms of complaints and defection rate. Again‚ it’s worth looking at seat allocation. It rose steadily throughout the quarter‚ peaking at 16.6% of customers who
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Air India - The Virgin Airways Saga: Introduction In December 1999‚ India’s national carrier‚ Air India (A-I) signed an agreement with Virgin Atlantic Airways1 (VA) by which VA would fly three flights on the Delhi-London route on a code-sharing2 basis with A-I. This was hailed as a significant development for the ailing A-I. The code sharing arrangement was expected to trigger off a price war in the Delhi-London route where British Airways (BA) was a dominant player. According to the agreement
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What is the relevance of the resource-based view of the firm to strategic management in a global environment? The relevance of the resource-based view of the firm to strategic management in a global environment is the idea that it permits the organization to be seen as a whole. In doing so‚ the strengths and weaknesses within the firm can be examined. This is done because as stated in the Hunger & Wheelen (2006‚ 106) text‚ "scanning and analyzing the external environment for opportunities and
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