Lecturer Department of Business Administration East West University Subject: Submission of the Internship report “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited” DearSir: It is an honor and great pleasure for me to submit my internship report on “Study on Customer Service Quality and Customer Satisfaction at credit card in the context of Prime Bank Limited in Bangladesh”An Study on PRIME Bank Ltd.” in a professional way. I am
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DEPLOYING THE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IN RETAIL BANKING A Research Paper Company: HDFC Retail Banking‚ India. Submitted By ANIL KUMAR DEVARAKONDA (111-00-2004) DATE: August 21st‚ 2011 COURSE: MKTG 510 – Electronic Commerce INSTRUCTOR: PROFESSOR GEORGE EDEH UNIVERSITY OF NORTHERN VIRGINIA 7601 LITTLE RIVER TURNPIKE‚ ANNANDALE‚ VA 22003 Abstract This research paper attempts to conduct a study of deployment of Customer Relationship Management (CRM) best practices
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some big cities‚ such as Beijing‚ Shanghai‚ Shenzhen‚ etc. However‚ many Chinese consumers show a low level of satisfaction towards the company. This research proposal is prepared to provide guide for formal research to investigate the customer satisfaction towards Laura Arias in China. Based on the research result‚ decision can be made as to how Laura Arias can improve the customer satisfaction for better sales in China. The structure of this research proposal will strictly follow what has suggested
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Why consumers are not using internet banking: a qualitative study Philip Gerrard Nanyang Business School‚ Nanyang Technological University‚ Singapore J. Barton Cunningham School of Public Administration‚ University of Victoria‚ Victoria‚ British Columbia‚ Canada‚ and James F. Devlin Nottingham University Business School‚ Nottingham University‚ Nottingham‚ UK Abstract Purpose – This paper illustrates why consumers are resistant to using internet banking. Design/methodology/approach – A survey
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HOW TO… IMPROVE YOUR LISTENING by Hội các sĩ tử luyện thi IELTS on Wednesday‚ July 6‚ 2011 at 11:17am · By Nguyen Ngoc Van Khanh (Sưu tầm từ tạp chí Hot English Magazine(from UK)‚ rất thích hợp cho các bạn có nhu cầu học Anh văn giao tiếp‚ và Anh văn thông dụng đấy ^^) Here are nine tips for improving your listening skills in English. 1. Accept the facts First of all‚ you need to accept the fact that you aren’t going to understand everything. Experts have shown that we only actually
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learning English as a second/foreign language Thesis Statement How English language speaking skill can be improve? People living under this new economic order are pushed to learn this common language. However‚ in what ways should we learn it. Being able to keep a fluent conversation with a native speaker is viewed as the main goal which underlines the importance of speaking skills. The students have found some troubles to improve their speaking skills. Different approaches of teaching-learning
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4.0 Recommendation 4.1 Recommendation for Cadbury As the trend nowadays‚ most people are health conscious‚ emphasis on natural food and prefer food with less sugar‚ less salt‚ less oil‚ low fat‚ low calories‚ and others. Food with lower sugar content is most preferred due to weight and health concern. Cadbury products are generally sweet and thus many people are unable to enjoy Cadbury’s products due to its sweetness. Cadbury should come out with some sugar free or low sugar chocolate products
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how How to Improve Your Spoken English Advice for Struggling Students Written by F.J. Noonan How to Improve Your Spoken English Table of Contents INTRODUCTION ............................................................................................ 3 Aptitude ................................................................................................ 3 Motivation .............................................................................................. 3 More than Diligence
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Customer Satisfaction of Nokia Mobile Project Abstract The main objective of the project is to study the satisfaction levels of customers‚ Product awareness and Consumer Behavior with reference to NOKIA mobile handset users. Nokia has played a pioneering role in the growth of cellular technology in Pakistan‚ starting with the first-ever cellular call more than a decade ago‚ made on a Nokia mobile phone over a Nokia-deployed network. Nokia started its Pakistan operations in 2000
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NAME: Gemma Steedman TEST TITLE: Customer Service Measurement and Regulation TEST: PO2 TUTOR: Loretto Barczynski SUBMISSION DATE: 15 - 08 - 13 CUSTOMER SERVICE MEASUREMENT & REGULATING - BENCHMARKING 1. A Brief Overview; Tourism The D Hotel The award-winning d hotel is a luxury 4 star hotel in Drogheda Co. Louth Ireland is located on the banks of the historic River Boyne. This impressive waterfront location includes the Scotch Hall shopping complex and a purpose built pedestrian
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