Using examples‚ discuss the potential advantages and disadvantages of offshore outsourcing for A) western companies‚ B) emerging market companies C) the workforce of western countries D) the workforce of emerging market countries. Offshore outsourcing is defined as “Geographical relocation of specific business functions abroad ... to be performed by contractually outsourced independent party” (Prasad and Prasad 2007 cited in Javalgi et al. 2009‚p.157). INTRODUCTION Context: Western companies:
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The book Offshore Outsourcing by Robinson & Kalakota (2004) defines offshore outsourcing as ‘the delegation of administration‚ engineering‚ research‚ development‚ or technical support processes to a third-party vendor in a lower-cost location’. Among the examples used in this book‚ the best is that of the San Francisco–based firm Embarcadero Technologies‚ which is a leading provider of database and application lifecycle-management solutions in the USA. Embarcadero relies on Aztec Software‚ another
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to arise out of the globalization phenomenon‚ offshore outsourcing‚ is of particular interest to us. Offshore outsourcing (hereafter used interchangeable with offshoring) has been around for some time now. The pressure to transfer business processes over-seas first came from Japan in the 1960’s‚ then from Mexico in the 1990’s‚ and today the pressures are coming from China and India for goods and services‚ respectively. Offshore outsourcing is the same as any other form of international trade; in
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Outsourcing Problems Outsourcing has been a topic of public debate for quite some time. There is a lot hype that says outsourcing is beneficial to the economy. However‚ the biased agenda of many consulting firms‚ politicians‚ and economists causes misleading information to spring to the public as “credible” sources. Outsourcing has also caused significant wage pressure of high-wage jobs along with the disappearance of high-wage jobs. Overall‚ outsourcing is very harmful to our economy and is causing
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Introduction What is Outsourcing? Outsourcing can be defined as a business relationship in which two or more companies work together to achieve a collective advantage. Rugman et al (2003) If you look back ten – fifteen years ago outsourcing in hotels was not a popular concept but more recently with the downturn in the economy in the nineteen nineties more and more hotels are turning to outsourcing to help increase their revenues and maximize their profit potential. The use of outsourcing enables firms
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Is Outsourcing Good for America? Outsourcing has been practice for decades‚ it happens when companies or business contract a third party‚ someone outside the business‚ to produce goods or provide services. Outsourcing can be local‚ within the same country or offshore‚ outside the country. Some of the job areas companies outsource are Accounting‚ Customer Services‚ Human Resources‚ Information and Technology and Payroll. Outsourcing supporters affirm that this activity provides substantial cost savings
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services” (p. 505). Many companies utilize offshore outsourcing to cut costs. “Based on this misconception‚ many companies have explored the opportunities in emerging countries‚ where inexpensive skilled labor might give rise to cost savings and productivity.” (Modarress & Ansari‚ 2007‚ p.165) Offshore Outsourcing Ethical Dilemmas Offshore outsourcing can create an ethical dilemma. The dilemma is that because many companies utilize offshore outsourcing that it limits the availability of jobs for the
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Service Outsourcing Yong-Pin Zhou∗ and Z. Justin Ren† February 2‚ 2010 Abstract This article reviews the Operations Management (OM) research on service outsourcing‚ a common practice among today’s businesses. We focus on recent literature in three areas: capacity planning and supplier coordination‚ service outsourcing under information asymmetry‚ and quality concerns. Additionally‚ a mathematical framework is presented that can be used to analyze service outsourcing supply chains. We conclude with
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Advantages and Disadvantages of RM Offshore Outsourcing Projects CIS 564 Introduction Advantages and Disadvantages of RM Offshore Outsourcing Projects Outsourcing has been an important alternative for the development of products and services. The shortage of skilled technical labor in mid ’90 made it acceptable for corporations to rely on outsourcers. In 2000‚ Riordan Manufacturing (RM) opened a plant in China and moved all of its operations from Michigan to China. Riordan’s mission
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