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    Service Tax

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    INTRODUCTION Service tax is a tax on Services. Service tax is not a tax on profession / trade but it is a tax on the service provided in exercise of the profession / trade. It is leviable only if there is provision of service. SALE V/S SERVICE Service is different from sale. The fact that some goods have been used in the course of providing service’ doesn’t make that transaction a sale. The nature of the transaction depends on the intention of the parties. If the parties intended to enter into

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    Service Marketing

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    achieve international growth be it service or manufacturing sector. There are many routes for expansion such as‚ Greenfield investment‚ Joint venture‚ Mergers and acquisitions‚ sales or marketing alliances (The Economist‚ 2007). There will be many obstacles to achieve this. Services are an important part of global economy and this is increasing. While most of the international business strategies and theories which are good for manufacturing sector could be used for service firms but there are critical

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    Public Relation

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    sure that the intended meaning is conveyed by word choice. • Public - any group of people tied together by some common bond of interest or concern and who have consequences on an organization. - divided into nominatively‚ demographically and psychographically • psychographics refers to the various lifestyle‚ ie VALS (values‚ attitudes and lifestyles) • external public - exist outside an institution • internal public share the institutional identity • audience -people who are recipients

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    P7. Report on 3 examples of current affairs that affect public services and citizens. M4. Analyse the effects on citizens and public services of the way that three current affairs examples have been reported by the media. Army cuts. “Top general warns over ’hollowed-out’ armed forces” The British armed forces are due to be significantly reduced in numbers by thousands of personnel by 2020. The Army will lose 20‚000 soldiers‚ the Navy 6‚000 personnel and the RAF 5‚000. I found this news report on

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    Introduction to Public Management Assignment Student no: 210516235 Name: Nkosinathi Surname: Manyathi Topic The rise and fall of public administration theory has shaped public management in South Africa. Critically explore the role of New Public Management in the functioning of the South African public service. Introduction Ever since 1980’s The Bureaucratic Public Administration model of Max Weber and Woodrow Wilson the organisational theorist had used rules to accomplish the organisational

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    Faculty of Engineering & the Built Environment Centre for Transport Studies Masters’ Thesis THE ROLE OF BUS RAPID TRANSIT IN IMPROVING PUBLIC TRANSPORT LEVELS OF SERVICE‚ PARTICULARLY FOR THE URBAN POOR USERS OF PUBLIC TRANSPORT A case of Cape Town‚ South Africa Due Date: May 2011 Prepared by: Lorita Maunganidze (MNGLOR002) Cape Town South Africa Prepared for: Professor Romano Del Mistro Faculty of Engineering and the Built Environment Transport Studies Programme University of Cape Town South

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    Q.1 : Explain the meaning‚ importance and objectives of public expenditure. Ans. MEANING OF PUBLIC EXPENDITURE:- Public Expenditure refers to Government Expenditure. It is incurred by Central and State Governments. The Public Expenditure is incurred on various activities for the welfare of the people and also for the economic development‚ especially in developing countries. In other words The Expenditure incurred by Public authorities like Central‚ State and local governments to satisfy the collective

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    New Public Management

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    Kulynych. “New Public Management” The most striking international trend in public management is rising of NPM (New Public Management). NPM’s rise seems to be linked with four other administrative “megatrends”: attempts of reverse government growth in terms of overt public spending‚ shift towards privatization and away from core government institutions‚ development of automation‚ particularly in IT and development of a more international agenda‚ increasingly focused on general issues of public administration

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    FEATURES OF SERVICES In terms of economics‚ service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer’s willingness to make the exchange. In terms of management‚ Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:

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    Public Administration has certain special characteristics‚ which are derived from the nature of public settings in which it operates. These special features distinguish Public Administration from private or business administration. Public Administration is political‚ while private administration is non political. Public Administration takes place in a political context and work under political direction and scrutiny. They put into effect the policies made by the elected members of legislature and

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