www.sciedu.ca/jms Journal of Management and Strategy Vol. 3‚ No. 1; February 2012 Attribution Theory and Strategic Decisions on Organizational Success Factors Professor Ben E. Akpoyomare Oghojafor Department of Business Administration University of Lagos‚ Lagos State‚ Nigeria Olufemi Olabode Olayemi (Corresponding author) Department of Business Administration University of Lagos‚ Lagos State‚ Nigeria Tel: +234-1-802-370-5627 E-mail: femolayemi1@yahoo.com Olukunle. O. Oluwatula Department of Psychology
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A PROJECT REPORT ON “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI” Submitted to Pt. Ravishankar Shukla University‚ Raipur In the partial fulfillment for the awarded of the degree Bachelor of Business Administration Session 2009 – 2012 Submitted By: VIKASH GAVEL
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Case Problem 4 WORKFORCE SCHEDULING Davis Instruments has two manufacturing plants located in Atlanta‚ Georgia. Product demand varies considerably from month to month‚ causing Davis extreme difficulty in workforce scheduling. Recently Davis started hiring temporary workers supplied by WorkForce Unlimited‚ a company that specializes in providing temporary employees for firms in the greater Atlanta area. WorkForce Unlimited offered to provide temporary employees under three contract options that
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Queueing theory is the mathematical study of waiting lines‚ or queues.[1] In queueing theory a model is constructed so that queue lengths and waiting times can be predicted.[1] Queueing theory started with research by Agner Krarup Erlang when he created models to describe the Copenhagen telephone exchange.[1] The ideas have since seen applications includingtelecommunications‚[2] traffic engineering‚ computing[3] and the design of factories‚ shops‚ offices and hospitals.[4] Contents [hide]
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Job Analysis is the process of collecting information about a job. The process of job analysis helps in the preparation of job description and job specification. 1. Job Description This is the objective setting of the job title‚ tasks‚ duties and responsibilities involved in a job. 2. Job specification This involves listing of employee qualifications‚ skills and abilities. These specifications are needed to do the job satisfactorily. Job Description Job Specification A statement containing
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Problem Statement The Downtown Health Clinic (DHC)‚ opened in 1999 and overseen by Perpetual Mercy Hospital‚ is concerned about the possibility of a similar clinic opening five blocks away from their facility. The main concerns are that the new clinic may attract DHC’s current patients and that a similar clinic in such proximity could hinder financial and profitability progress. The situation and four possible alternatives were analyzed in order to arrive at a recommendation of how DHC can compete
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Total Quality Management‚ Longenecker‚ C.O. and Scazzero‚ J.A. (1993)‚ ``Total quality management from theory to practice’’‚ International Journal of Quality & Reliability Management‚ Vol MacDuffie‚ J.P. (1997)‚ ``The road to `root cause’: shopfloor problem solving at three auto assembly plants’’‚ Management Science‚ Vol Meegan‚ S.T. (1997)‚ ``Organisational transitions form ISO 9000 to total quality management’’‚ unpublished PhD thesis‚ Queens University of Belfast‚ Northern Ireland. Moore‚ N. (1987)
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different countries Competencies development Soft skills and domain knowledge training Diversity management strategies and training Social sensitivity training HR ACTIONS FOR GLOBAL GOING HR Planning and Forecasting Location Planning Job Analysis/Job Redesign Attraction & Selection Training & Development Performance Management Compensation Retention Reduction/Removal Bullies Are Everywhere DIFFERENT FOLKS-DIFFERENT STROKES KNOWLEDGE WORKERS Increasing amount
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retain employees: a high turnover rate is costly in both direct and indirect costs. By Shehan‚ Tom Publication: Detroiter Date: Saturday‚ January 1 2005 You are viewing page 1 Many owners of businesses with high employee turnover find themselves running in place instead of growing their companies. As the economy improves‚ more employers are facing this issue because employees are shopping around their resumes in hopes of landing better positions. In fact‚ 83 percent of employees surveyed
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* Make it safe for employees to engage in voice. For example‚ reward the courage that employees show by challenging standard procedures. * Teach managers how to be exceptional listeners‚ and to receive and respond appropriately to constructive feedback. * Teach employees how to make suggestions even when they feel uncomfortable or when others don’t agree with them * Help everyone see the big picture and the value of their individual contributions. Employees who feel connected to the
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