Chapter 1 Marketing: Managing Profitable Customer Relationships Multiple Choice 1. Marketing seeks to create and manage profitable customer relationships by delivering _____ to customers. a. competitive prices b. superior value c. superior service d. superior promotion (b; Easy) 2. The marketing manager at Sunshine Car Washes is holding a training session for new employees. She stresses that perhaps the most important concept of modern marketing is _____. a. customer relationship management b
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Chapter 18 Creating Competitive Advantage 1) Of the following successful marketing strategies in the past‚ today ’s Nike has learned that the most important is ________. A) creating a recognizable brand image B) having creative advertising C) building deep community with customers D) maintaining big-name endorsers E) moving into new product categories‚ sports‚ and regions of the world Answer: C Diff: 2 Page Ref: 527 Skill: Concept Objective: 18-1 2) To gain ________ requires
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Table of Content: 1.0 Introduction………………………………………………………...3 2.0 Marketing Strategies: 2.1 Products………………………………………………………………………….5 2.2 Promotion……………………………………………………………………......5 2.3 Price………………………………………………………………………………7 2.4 Place………………………………………………………………………………8 3.0 Competitor analysis………………………………………………....9 4.0 Conclusion………………………………………………………….11 5.0 References…………………………………………………………..12 1.0 Introduction: Samsung Group is a Korean company for electronic products in different areas and some
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CHAPTER 1- OVERVIEW OF MARKETING 1. Marketing – social and management process where individuals or groups acquire their needs and wants by creating value and exchanging it among themselves. 2. Marketing Process : * Understand the marketplace and customers needs and wants. * Design a customer-driven marketing strategy. * Construct an integrated Marketing program that delivers Superior value. * Product * Promotion * Price * Place * Build profitable relationships
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Markets to Target Henry Ford proved that mass marketing can work—at least for a while. Mass marketing is also efficient because you don’t have to tailor any part of the offering for different groups of consumers‚ which is more work and costs more money. The problem is that buyers are not all alike. If a competitor comes along and offers these groups a product (or products) that better meet their needs‚ you will lose business. Multisegment Marketing Most firms tailor their offerings in one way or
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3.1 Explain how products are developed to sustain competitive advantage 3.1.1 Packaging Elements | Competitive advantages | Physical Protection28 gram package‚ reduction of 8gr per bottle | Reduce price per bottle‚ make more attractiveness for the product. | DistributionDirect to retailers | More convenient for customers. | SellingProvide ingredient in each bottle such as: Number of calories‚ % of carbohydrate‚ vitamins‚ and minerals. | Customer understands about Gatorade ingredients
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research data. The ranking was developed by Millward Brown Optimor‚ the brand finance and ROI unit of leading market research and consultancy Millward Brown. Driven by primary research insights‚ the BRANDZ ranking provides actionable information for marketing‚ finance and business professionals that can drive decision making into managing and growing a company’s brand assets. The primary research comes from WPP’s BRANDZ‚ the world’s largest brand equity database for which Millward Brown has interviewed
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Organization Theory and Design. (10th ed.). Cengage Learning. Greenberg‚ J. (2003). Organizational Behavior: The State of the Science. (2nd ed.). Routledge. Miner‚ J.B. (2002).Organizational Behavior: Foundations‚ Theories‚ and Analyses. Oxford University Press. Our Story. (2012). Retrieved December 14‚ 2012‚ from http://www.mcdonalds.com/us/en/our_story.html Sims‚ R.R. (2002).Managing Organizational Behavior. Greenwood Publishing Group.
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Marketing as selling has two main concepts‚ which are making profit much as possible and satisfying customer’s need. Before making any profit. A well-managed company is able to identify and specify itself. That includes making targets for its ideal customer. Analysis and strategies help the company in achieving a higher possibility for success in the business. Segmentation methods Segmentation involves diving a broad target market into subset of consumers who have common needs and priorities. A
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1. Overview: Caleb’s Kola is a drink that will revitalize the carbonated soft drink industry with its tasty new kola mix. Instead of using traditional unhealthy and unknown ingredients that are hard to define‚ Caleb’s Kola provides people with a drink that creates value for people that are looking for a more cleaner‚ trimmed and delicate kola drink. This new Kola drink will do this by shifting in an entirely new direction using natural unprocessed familiar ingredients that are transparent
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