DIPLOMA IN BUSINESS MANAGEMENT (DBM) Answers of Business Communication Case I 1) Comment on the appropriateness of the sender’s tone to a customer. Letter is written in a simple and direct manner. There is no beating about the bush. Letter is brief but its convey the purpose and idea of the writer fully. Impolite and harsh language is avoided. 2. Point out the old – fashioned phrases and expressions. Heading and leatter head Reference Inside address Attention line Subject Salutation
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Nursing is a very broad term which describes care given to those who are sick or injured. There are so many aspects of nursing care so I decided to right characteristics would make a good nurse. The first one I’m going to talk about is communication skills. Communication is vital in nursing‚ if you don’t communicate properly with a patient then you will not get the correct patient/nurse relationship and the patient won’t feel like they can trust you. If you can’t communicate properly then there
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Read the following two case studies and answer the questions that follow: Case Study 1: 25 Marks Charisma Corporation (CC) has recently embarked on a new kind of training. The corporation is teaching many of its employees—especially those in marketing and sales—to make decisions on the basis of non-verbal communication cues. For Malini Varma‚ Vice President of CC‚ focusing on non-verbal communication has become an important part of her inter-personal dealings. Several years ago‚ Varma
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Unit 1 Task 1:4:P3 Explain factors that may influence communication and interpersonal interactions in health and social care environments. Communication is very essential in our daily lives. In the situation given‚ there is a factor or a barrier that affects in receiving non-verbal communication. Samir’s also first language is Urdu. As stated Samir can read non-verbal communication unless he is very close to the person‚ and he might be near sighted. There are factors that influence communication
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Unit 2: Communication in Care Settings A02 Section A Communication Skills While on work experience at a Care Home‚ I saw how the Care workers used the following communication skills: Use of Open and Closed Questions‚ Positioning‚ Pace of Voice and Eye Contact. From the use of the communication skills I also saw how it made the service users feel. Use of Open and Closed Questions The Care workers at the Care Home used a variety of open and closed questions daily
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P1 Effective communication is important both within an organisation and externally. Effective communication improves business efficiency. Communication is about passing messages between people or organisations. Communication is simply the act of transferring information from one place to another. A skill is the ability to be able to do something well‚ it is something that an individual can learn and improve on. An example of a skill would be being able to ride a bike or lift an elderly person properly
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Self-confi dence‚ the abilities to listen and communicate‚ and a view of the larger picture are all skills required of a noncommissioned offi cer (NCO). The mission of an NCO is to fulfi ll what we call the “backbone” of the Army. We are individuals who can hear and understand a mission and then take the necessary steps to make it happen. It is an honor to serve as an NCO because I take pride in leading my Soldiers to success. I take pride in contributing to the wider goals of my unit by
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EXPLAIN WHY EFFECTIVE COMMUNICATION IS IMPORTANT IN DEVELOPING POSITIVE RELATIONSHIPS WITH CHILDREN‚ YOUNG PEOPLE AND ADULTS. Good communication is key to building strong and lasting relationships with children‚ young people and Adults. We begin this process with children as they start school‚ develop it as they grow older and maintain as we become adults. Clear communication is vital when working in a support role in an educational environment. Children beginning school for the first time will
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1.1Explain the importance of meeting an individual’s communication needs It is important to meet someone`s communications need‚ because it immediately helps to break any barriers between myself and the individual young person. This would create better understanding to what I am trying to achieve‚ especially if they are having a bad day. My body language needs to be correct or they will mistake me for being confrontational. It is also important to know how to listen to young people‚ in this way
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Communication Opinion Paper HCS-320 April 2‚ 2013 Communication Opinion Paper Communication is so much more than just telling someone something‚ to truly communicate you need to get your idea across as well as receive the message that who you are talking to is putting out. “Communication is something defined as the process of sending and receiving messages” (Thomas. C‚ Communication Concepts‚2010) There are so many different ways to communicate with someone or something such as verbal‚ written
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