| ORGANIZATIONAL BEHAVIOUR | Bank Customer Service Call Center: Handling Customers | | | Introduction: A customer service officer or personnel often face problems handling difficult or irritated customers. Officers or personnel need to know the correct method of handling these people in the best possible way in order to give customers customer service satisfaction and also to retain customers from going elsewhere for the services they need. An example would be banking services‚ mobile
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The Thousand and One Nights‚ generally known to the English‚ speaking world as the Arabian Nights‚ is a compendium of Arabic tales compiled between the twelfth and the fourteenth centuries. The collection starts with the story of King Shahrayar. Betrayed by his adulterous wife‚ he swears never to trust a woman again‚ deciding instead to marry a different virgin every night and have her executed the next day. He carries out his plan for three years‚ until his Vizier can no longer find a virgin to
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Influence of Cultures on "The Thousand and One Nights" Stories like Sindbad‚ Aladdin and the Magic Lamp and other popular stories are very common today in the western culture. Animated movies were also made for the entertainment of kids on these popular stories. One might wonder that where these stories originated and how it came down and made place in the western culture. Although these stories are very popular in both the western culture and the eastern culture but the original literary work
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A Man and a Woman No One Seems to Know In It Happened One Night‚ Clark Gable and Claudette Colbert spend the night in a motel and register as man and wife to protect the identity of Ellie Andrews. In the morning‚ two detectives and the owner of the motel knock on the door on Gable’s and Colbert’s room to find out where or more information about the missing Ellie Andrews. Colbert then goes into panic‚ and has the idea of jumping out the window‚ for she does not want to go back to her father and husband
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A one-night stand is a sexual activity that seems to be ubiquitous in a modern society where casual sex has become increasingly acceptable. In a general form‚ this act can be classified as a sexual activity occurring in one night between people that do not have any complimentary emotional attachments for each other. With this general definition‚ can a one-night stand be deemed morally acceptable? The traditional view of sexual morality places great importance on marriage. In this view‚ sex outside
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No Coincidence One Summer Night‚ written by Ambrose Bierce‚ is a satirical story which involves a presumably dead man‚ Henry Armstrong‚ who was in fact comatose‚ being ironically killed by the shady caretaker of the graveyard. Irony is a recurring literary device in many of Bierce’s short stories and books‚ reflective of his time period where satire and sarcasm in stories was popular. Bierce is quite known for his similarities in plot outlines in his literature. In his most famous short story‚ An
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culture-specific descriptions‚ and giving more familiar or recognizable imageries‚ which is his way of domesticating his text for his readers. Despite these fairly operative features‚ the extent of Burton’s foreignization can be put under question. One way to perceive this is to scrutinize his portrayal of violence‚ which is essentially similar to that of Lyons. In the Mock Caliph when the false Caliph returns from having visited Lady Zubaidah‚ Lady Dunya is said to “[draw] up both her feet and [give
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Call 0 for One.Tel by Corine Tay‚ Krishnasruthi Srivalsan‚ Tan Huijie‚ Teng Yun Ting‚ Yee Guan Wei and Yong Lin Lin under the supervision of Professor Mak Yuen Teen and Dr Vincent Chen Yu-Shen. The case was developed from published sources solely for class discussion and is not intended to serve as illustrations of effective or ineffective management or governance. The interpretations and perspectives in this case are not necessarily those of the organisations named in the case‚ or any of their
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Your best bet on passing the report is to actually read the book. There’s nothing like the frantic feeling of uncertainty that can only come from not reading an important book in order to do a report--except perhaps the feeling one gets when being thrown into a pit of wild bears. Ads by Google Rhys’ Wide Sargasso Sea Synopsis and Commentary Full Summary of Book with Lit Guide www.crossref-it.info 2 If you are 100% certain that actually reading the book is a bad idea
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TELL ME ABOUT YOURSELF I like to manage people and work on interesting projects. I have been working for IBM for the past ten years‚ but am looking for a new challenge right now. I like to do sports‚ especially football and spend my free time with my wife. Why did you apply for this job? “I really like the job description and the working duties for this position. I believe that I am the perfect match for the job and can be an asset for your team.” “I decided to apply because I really like the
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