Social Audit Report Verifier’s report Methodology - How the Social Audit was done Results - What was discovered About The Body Shop’s Values About The Body Shop’s Culture About The Body Shop’s Vision Employee perceptions Customer perceptions and characteristics Supplier perceptions Community stakeholder perceptions Doing business with The Body Shop About the effects of change on The Body Shop Future plans - What The Body Shop will do next 11 12 16 19 19 24 30 30 30 31 32 33 34 36 social audit
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Organization Structure Tanya Brown The organization structure that will be discussed in this paper is GC services a call center. The call center had differentiation within the different units. GC services only dealt with GMAC (auto loans). That were different agents working on different areas like the collectors had limited skip tracing ability to locate a person and the vehicle that is being searched for ‚ but another agent only worked on skip tracing and had a more in-depth system. The company
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ORGANIZATIONAL CULTURE AND THE DEVELOPMENT OF ORGANIZATIONAL CULTURE 1. INTRODUCTION One of the significant elements while discussing about organization development is to discuss its own existing culture as the culture itself is part of organization behavior that gives significant role in shaping organizational sustainability. Above all there is a need to recognize the right culture for any organization to achieve excellence. Peters and Waterman (1982) clearly described organizational
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and group behaviour in organisations and to examine current theories and their application in managing behaviour in the workplace. Areas of Learning 1 Understand the relationship between organisational structure and culture Types of organisation and associated structures‚ organisational culture‚ Diagnosing behavioral problems‚ perception‚ significance and of individual difference‚ Individual behaviour at work 2 Understand different approaches to management and leadership Development of management
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Organizational Design and Organizational Structure 1. Organizational Design - management decisions and actions that result in a specific organization structure. Four Design Decisions 1. Division of Labor – process of dividing work into relatively specialized jobs to achieve advantages of specialization. Division of labor in organization can occur in three different ways: a. Work can be divided into different personal specialties. b. Work can be divided into different activities necessitated
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------------------------------------------------- Organizational culture Organizational culture is the behavior of humans who are part of an organization and the meanings that the people attach to their actions. Culture includes the organization values‚ visions‚ norms‚ working language‚ systems‚ symbols‚ beliefs and habits. It is also the pattern of such collective behaviors and assumptions that are taught to new organizational members as a way of perceiving‚ and even thinking and feeling. Organizational culture affects the way
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ORGANIZATIONAL DESIGN AND ORGANIZATIONAL STRUCTURE An organization is a pattern of relationships-many interwoven‚ simultaneous relationships- through which people‚ under the direction of managers‚ pursue their common goals. These goals are the products of the decision - making processes. The goals that managers develop through planning are typically ambitious‚ far-reaching‚ and open-ended. Managers want to ensure that their organizations can endure for a long time. Members of an organization
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Organizational Structure and Culture Paper Authority structure within organizations is important for the oversight of delegated processes and expected outcomes. Without structure‚ chaos would impede support‚ communications‚ and vision development. Organizational designs vary according to the need of the organization to operate efficiently‚ to achieve goals‚ and to support the associates within the organization. The organizational structure style design helps lead the organization in successful
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Some form of organizational culture and structure exist in every organization. Successful organizations are often credited with having an appropriate organizational culture and/or structure in place that allows them to reach success. Many companies can believe that they have the needed structure in place to assure success; yet they fail where others succeed. Some work very well‚ and some just do not work at all. For any organizational culture and structure to function properly‚ it seems as though
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According to Jones (2004)‚ organizational theory is the function of a company on how it operates in the environment (self impact) and how the environment affects their operational agenda. In my opinion‚ this correlates to the law of cause and effect. The organizational design and change indicates the how/why various means are chosen‚ which assist in managing the structure and culture to control activities to achieve its goals. Change process occurs when an organization attempts to move from its
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