customer has to discard the suitcase or the carton in which the goods were in. It is also seen that valuables go missing/damaged. Example: A few months back a relative of mine who has traveled in the past in Indigo airlines faced a situation which no customer would want to face especially traveling by air. He was traveled from Lucknow to Hyderabad on 11-02-2011 by flight 6E 309. When he went to take his baggage on arrival at Hyderabad airport
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CSR practiced by Southwest Airlines To build a reputation as a leader in corporate social responsibility‚ companies should focus on strong governance practices‚ positive working conditions‚ and a commitment to supporting the needs of communities and the environment Southwest airlines has consistently been on top‚ in the American companies that are nominated as the best practitioners of CSR in the country. Southwest divides its social responsibility among three principal categories; Community outreach/volunteerism
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privately owned online travel agency in the UK‚ representing one of the biggest transactions in the company’s history. Marhaba celebrates its 20th anniversary and unveils new look. In tennis‚ Emirates becomes the Official Airline of the US Open and title sponsor of the Emirates Airline US Open Series. Emirates become the Team Sponsor of cricket’s Indian Premier League side Deccan Chargers. 2011 Emirates places the largest single order in Boeing’s history - 50 777-300 ER aircraft‚ worth $18 billion
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1. Srilankan Airlines Srilankan Airlines is the national airline of Sri Lanka‚ is an award winning carrier with a firm reputation as a global leader in service‚ comfort‚ safety‚ reliability‚ and punctuality. Launched in 1979‚ Srilankan is currently expanding and further diversifying its wide range of products and services in order to drive the country’s ongoing boom in tourism and economic development. The airline’s hub is located at Bandaranaike International Airport in Colombo‚ providing
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Latin American airline industry TAM Airlines is the largest airline in Latin America in terms of number of annual passengers flown.[16]Along the first countries to have regular airlines in Latin America were Colombia with Avianca‚ Chile with LAN Chile (today LAN Airlines)‚ Dominican Republic with Air Dominicana‚ Mexico with Mexicana de Aviación‚ Brazil with Varig‚ and TACA as a brand of several airlines of Central American countries (Honduras‚ El Salvador‚ Costa Rica‚ Guatemala and Nicaragua)
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and services expansion * Development of new technologies and the web | Threats * Competition * Economic slowdown and crises * External changes * Lower cost competitors * Price wars and revolution * Oil Price growth * Terrorism | Strength: 1. Innovation: * Delta earned the top 5 in the rank of most innovative airline * “Track checking bag” new service launched by Delta to allow customer to track their luggage in real-time. Also they can do it via their smartphone
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JetBlue Airlines Strategic Management Case Analysis Introduction to the Company History of the Firm JetBlue was established in 1999‚ and was the third airline start-up for founder and CEO David Neeleman. Neeleman managed to gather $130 million‚ the most ever raised for a start-up airline‚ from investors that included Chase Capital and financier George Soros. With the large start-up capital he purchased new Airbus A320 jets equipped with satellite TV‚ a first in the industry. In 2004 the
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Problem statement The main challenge facing Virgin Atlantic Airlines is identifying and executing a strategy that will help it become a more profitable and established airline in the industry going forward. Virgin had an income loss of 14.5 M pounds in 1991-92‚ and a small profit of 0.4 M pounds in 1992-93(Exhibit 2). In contrast‚ British Airways had $297.7 M profit which is 3.19% of its total sales in 1992 (Exhibit 10). VAA has been pursuing a marketing strategy to serve all classes of passengers
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will provide an insight to how American Airlines is using mindfulness in the organization today. The company is taking large strives to become the best airline in the world with the best employees. This is a great concept the company is trying to achieve. American Airlines leadership team are providing many items to accomplish this goal. American Airlines send out many different surveys to see what type of products the employees are considering. American Airlines then uses employees from different hubs
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While the major airlines in the United Stated were making a lost of approximately $8 billion‚ Southwest was the only airline company that was profitable as well as facing a rapid grow-with a 25 percent sales increase in 1992. In 2005‚ Southwest was the sixth largest airline in United Stated. The success of Southwest is mainly linked to its pricing strategy‚ it positioned itself as a low-price‚ short hauls and bare bones operation. There are numerous distinctive characteristics that had lead to
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