be utilized to optimize performance in a work setting‚ the different motivational theories will be discussed as well as their affect on employee’s behavior. It intends to outline a fictitious organizations proposed incentive and motivation plans for their employees. Keywords: motivation theory‚ organizational development‚ incentive plans‚ motivation MOTIVATIONAL PAPER: MOTIVATION THEORIES 3 Motivational Paper: Motivation Theories Motivation is a crucial yet invisible
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Applying Motivational Theories to Compensation Abstract An organization’s success is built and defined on its strategy and goal for the company. In order for an organization to achieve its goal‚ it must be shared with the whole organization. This includes the employees as well as stockholders feeling connected to the company and motivated to reach these goals usually by some type of compensation. Keywords: strategy‚ employees‚ compensation‚ motivation
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Lecture: Motivational Interviewing Content: During these lectures a number of different aspects of motivational interviewing came up. Initially the principles of motivational interviewing were looked at these include; avoid argumentation‚ express empathy‚ support self-efficacy‚ roll with resistance‚ develop discrepancies. We then discussed how this might be done with a client. To work with a client efficiently using motivational interviewing techniques it would be important to know where
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Motivational theories have been studied by many scientists for many years. Motivation is “the processes that account for an individual’s intensity‚ direction‚ and persistence of effort toward attaining a goal.” In laymen terms motivation has been said to be a reasoning of why people do the things that they do or say some of the things they say and want some of the things they want. Many scientists put a lot of time and effort into the study of human beings and this intriguing topic testing hypotheses
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roles and principles of one of the treatment interventions or approaches: Motivational Interviewing. The treatment approach‚ motivational interviewing‚ was first described by Miller (1983) in a paper he had not intended to publish but did so while in Norway supervising young psychologists. He found that the principles and concepts were interesting to clinicians and so decided to research them further‚ (Miller‚ 1996). Motivational interviewing developed as a result of observation of various alternative
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Motivationals methods in Switzerland MOTIVATIONAL METHODS THAT ARE MOST EFFECTIVE IN EMPLOYEE MOTIVATION Robert Gordon University - Business and Hotel Management School BA Hotel and Hospitality Management Course BS 3149 Research Methods for Business Students Module coordinator: Ms Heather Robinson Submission date: 9th April 2013 Student ID No.: 1219453 Word Count: 2008 1. TOPIC: Motivational methods
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to which an individual is engaged by the work role he or she occupies.” It is very important that in today’s society‚ managers have a successful motivational strategy put in place in order to maintain high levels of performance in the work environment. The motivational theories that I have studied can be categorised into two groups; content and process theories. “Content theories are based on the assumption that we can attribute a similar set of needs to all individuals...” suggesting that everyone
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and optimizing the customer loyalty. Therefore‚ it becomes significant for telecom companies to identify factors of services that influence customer loyalty and in turn creates loyal customers by satisfying them. By establishing a loyalty solution Airtel creates a strategy where the customer experience and satisfaction is paramount ensuring that their busy life styles are supported and enriched. In today ’s globalised and borderless market‚ quality and productivity are essential for the survival and
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AT AIRTEL‚ BANGALORE. A DISSERTATION SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MBA DEGREE OF BANGALORE UNIVERSITY. Submitted By: Kirandeep Goraya Reg.No-05XQCM6027 UNDER THE GUIDENCE OF: DR.K.V.PRABHAKAR SENIOR PROFESSOR‚ MPBIM‚ BANGALORE M.P.BIRLA INSTITUTE OF MANAGEMENT ASSOCIATE BHARTIYA VIDYA BHAVAN. BANGALORE-560001 2005-2007 2 DECLARATION I hereby declare that the research work embodied in this dissertation entitled “Customer Service at AIRTEL‚ Bangalore"
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since 2000. In September 2004‚ the numbers of mobile phoneconnections have crossed fixed-line connections. India primarily follows the GSM mobilesystem‚ in the 900 MHz band. Recent operators also operate in the 1800 MHz band. Thedominant players are Airtel‚ Aircel Uninor‚ Reliance Infocomm‚ Vodafone‚ Idea cellular andBSNL/MTNL. There are many smaller players‚ with operations in only a few states.International roaming agreements exist
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