Task 1: Research different functional areas‚ provide definitions of each of these functions: * Customer Servise Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Its importance varies by products‚ industry and customer; defective or broken merchandise can be exchanged
Premium Management Business school Communication
Week 5 Discussion Questions MGT 521 Management University of Phoenix February 23‚ 2010 Week 5 Problem Statement Discussion Questions o Create a problem statement‚ from the issues you selected‚ which focuses management’s efforts to resolve these issues and achieve the organization’s goals. Create an end vision of Kudler Fine Foods by describing where Kudler could be if this opportunity is realized by management action. Kudler Fine Foods is a gourmet grocery store that
Premium Marketing University of Phoenix Business
Functional Areas of Business Management — Management is the practice of coordinating and overseeing the work of others so that organizational goals can be accomplished. Managers ensure business success through efficiency and the effective use of employees‚ the business’s most important resource. Law — Business law is the study of the legal aspects of business that affect companies and small firms. Managers use business law to ensure that the firm’s operations are legally sound and that the business
Premium Management Business
strong managers to lead their staff towards accomplishing goals. Managers are problem solvers‚ leaders‚ coordinators‚ communicators and planners. Managers fulfill many roles and have many types of responsibilities at different levels in an organization. Many roles Management can be very complex as they have to respond to planned and unplanned issues that can occur at any given time. Managers have a variety of duties to perform within an organization to help it function properly within the area of
Premium Management
Functional areas in business In a business‚ it is usually easier to identify separate functional areas or tasks because people work together in departments. Each department carries out the tasks that relate to its particular area. The administration function Administration is a support function required by all businesses and this does not mean just doing keyboarding or filing. Senior administrators carry out a wide range of tasks‚ from monitoring budgets to interviewing new staff or their
Premium Customer Sales Customer service
Security and my current position supports all pick pack and ship processes. My search for positions is based on advice from my previous managers‚ my emphasis in my undergraduate‚ and my strengths in the career interest profiler and career plan building competencies we have just learned. We as a company are doing our best to gain market share in the e-business arena. We are fortunate to be position to be able to spend the time and resources it will take to get that accomplished. With our current
Premium International trade Management Human resource management
Functional Areas of Business Paper Takeia A. Arkwright MGT/521 Management December 5‚ 2012 Dr. Irvin Clark Different operational functions are always in place when dealing with business. Healthcare Management and Human Resource are 2 points of interest that are a direction I would like to achieve. Coordinating the work of the department‚ work activities of a team of people. Finding out the direct purpose of the organization organizing people or department to perform
Premium Management
Managerial Roles within Functional Areas of Business Adriana Tovar For a business to succeed there are lots of things and people required but among the most important people needed‚ the managers are the most essential and can make a difference between losing money and making profit. Cieślińska describes a manager as “a person who fulfills the primordial managerial functions (planning‚ organizing‚ motivating and controlling) and is the superior of given human team” (2007). There are managers at various
Premium Management
Syllabus School of Business MGT/521 Version 5 Management Course Description This course applies the tools available to University of Phoenix graduate students and the competencies of successful managers to understand the functions of business. Students develop an increased awareness of their own perceptions and values in order to manage and communicate with others more effectively. Other topics include MBA program goals‚ argument construction‚ decision making‚ collaboration‚ and academic
Premium Strategic management Decision making
There are eleven major functional areas of business. They are Management‚ Law‚ Human Resource Management‚ Leadership‚ Accounting‚ Finance‚ Economics‚ Research and Statistics‚ Operations Management‚ Marketing‚ and Strategic Planning. The role of a manager within the functional areas of business is very important to how a business is being run and managed. Receiving an MBA is great‚ but does it really give you the full picture on how to manage a business? While being educated in getting the MBA
Premium Management Strategic management