Assignment File 1 Assignment 1 Due date: 26 November 2012 Coverage: Units 1–2 Length: The total length of the essay-type questions should not exceed 2‚000 words. Those exceeding the upper word limit will be strictly penalized. Question 1 (20 marks) For each of the following ten sub-questions‚ select the best answer. Each correct answer is worth two marks. 1 Basket Maker uses phone surveys to gather customer feedback about service and quality. This is an example of the management function
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Name:_________________________ MASS AND MOLE RELATIONSHIPS IN A CHEMICAL REACTION PRE-LAB QUESTIONS 1. Balance the equation for the reaction of barium chloride with silver nitrate. 2. Predict the mole ratio of BaCl2 to AgCl for the equation. 3. If an experiment with 10.2 g barium chloride produced 14.5 g silver chloride‚ calculate the experimental mole ratio of silver chloride to barium chloride. Name:_______________________
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implement lean management to improve the poor performance of the old system: 1. The path to better quality and safety is the same as the path to reduced cost. 2. VM’s old system is full of waste (non-value-added activities)‚ need to systematically reduce and eliminate that waste. 3. Improvement is not coming from a technological arms race. What is VMPS and what are its main principles? The Virginia Mason Production System (VMPS) is a management method based on manufacturing principles that
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Strategic Management Definition 1. “Strategic management can be defined as the art and science of formulating‚ implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives.” David‚ F.R. (2009). 2. “An integrative management field that combines analysis‚ formulation‚ and implementation in the quest for competitive advantage.” Rothaermel‚ F. T. (2012) 3. “Strategic management includes understanding the strategic position of an organisation‚ making
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Case 1: TOYOTA MOTOR CORPORATION‚ LTD 1. What do Toyota’s guiding principles mean for its management system? In particular‚ how do they reflect the principles of total quality? Total quality is based on three fundamental principles: • A focus on customers and stakeholders • Participation and teamwork by everyone in the organization • A process focus supported by continuous improvement and learning Since Toyota’s guiding principles include: 1) Honor the language and spirit of the law
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observation of the day to day operation of the Toyota business to contrast starkly with how it had been portrayed by numerous publications. Up to that point almost all case studies published on the Toyota way celebrated the success of the Toyota Production System (TPS) and its approach to Lean Manufacturing. Very little criticism of the TPS existed and it was rapidly been heralded as the answer to rapidly improving tired manufacturing industries in western countries. Mehri‘s main arguments was that life
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and efficient point of sale system that can easily take in dinner orders on a touch screen from the serving staff and print out the order in the kitchen to each specific station‚ however our management team continues to impose a system of ticket writing on the serving staff. The serving staff is trained for hours upon hours on a unified ticket writing language at the beginning of their employment. For each order they are then to ring in the order on the point of sale system‚ write the order on the given
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Yoke Operations Management Sep‚ 2013 Poka Yoke (Mistake Proofing) Poka Yoke is a quality management concept developed by a Matsushita manufacturing engineer named Shigeo Shingoto to prevent human errors from occurring in the production line. Poka yoke (pronounced “poh-kah yoh-kay”) comes from two Japanese words – “yokeru” which means “to avoid”‚ and “poka” which means “inadvertent errors.” Thus‚ poka yoke more or less translates to “avoiding inadvertent errors”. Poka yoke
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QUESTION 1 : Describe what is meant by ‘sustainability’ in business. Business sustainability is defined as managing the triple bottom line - a process by which companies manage their financial‚ social and environmental risks‚ obligations and opportunities. These three impacts are sometimes referred to as profits‚ people and planet. However‚ this approach relies on an accounting based perspective and does not fully capture the time element that is inherent within business sustainability. These businesses
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There are few people in the world that do not know McDonalds‚ or recognize the famous Golden Arches. The success of the McDonald’s corporation is founded on the consistent quality of its hamburgers. Have you ever wondered why McDonald’s hot‚ fresh products taste the same everywhere in the world? It’s McDonald’s unique purchasing system and the relationship McDonalds shares with its dedicated suppliers that ensure the quality of products in every restaurant. At McDonald’s they have a saying
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