rP os t KEL019 SUNIL CHOPRA Excel Logistics Services Background op yo “The quality of our performance has improved significantly‚ but stores continue to complain about our deliveries‚” said John Margolis‚ general manager of the Springfield Warehousing and Distribution Center (WDC) run by Excel Logistics Services. Margolis looked at the customer satisfaction survey for the fourth quarter of the previous year. “At this point‚ it is becoming increasingly difficult for us to make
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WHAT IS LOGISTICS According to Paul R. Murphy ‚ Jr. and Donald F. Wood‚ who shared the definition as promulgated by the Council of Supply Chain Management Professionals‚ one of the world’s most prominent organizations for logistics professionals‚ defined it as “Logistics management is that part of supply chain management that plans‚ implements and controls the efficient‚ effective forward and reverse flow and storage of goods‚ services and related information between the point of origin and the
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Case 1 Integrated Logistics Overview This case finds Tom Lippert‚ sales representative for DuPont Engineering Polymers (DEP)‚ in a situation common to today’s competitive sales environment. His company‚ as a supplier to a major manufacturer (GARD)‚ is faced with changing times. GARD is in the midst of a “changing of the guard” as Mr. Lippert’s long-time contact‚ Mike O’Leary‚ retires. O’Leary’s successor‚ Richard Binish‚ brings a new set of supplier expectations to the fore of GARD’s
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Summary: Agile Logistics‚ a Singapore based warehousing and logistics specialist‚ is a well-recognized third-party logistics (3PL) provider. Agile Logistics has the know-how to power their customers’ supply-chain - delivering intelligent solutions that streamline efficiencies and boost their customers’ bottom line. Agile Logistics wanted to design‚ fabricate and commission a new computer-controlled system for automatic placement‚ storage and retrieval of standardized shipping containers.
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Introduction Reverse logistics is described as the function of handling returned products due to damage‚ expiry‚ end of life & recalls etc. In organizations there are a number of activities that describes Reverse Logistics management but are not recognized and controlled (Fassoula‚ 2007). Reverse Logistics (RL) can be considered as a way to understand the process of movement of products from downstream to the point of production for the purpose of recapturing value and proper disposal (Khan &
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Reverse logistics stands for all operations related to the reuse of products and materials. It is "the process of planning‚ implementing‚ and controlling the efficient‚ cost effective flow of raw materials‚ in-process inventory‚ finished goods and related information from the point of consumption to the point of origin for the purpose of recapturing value or proper disposal. More precisely‚ reverse logistics is the process of moving goods from their typical final destination for the purpose of capturing
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www.pwc.com/tl2030 Transportation & Logistics 2030 Volume 4: Securing the supply chain Strategies to help companies take an active role in improving supply chain security. Acknowledgements The editorial board of this issue of our Transportation & Logistics 2030 series consisted of the following individuals: PwC Klaus-Dieter Ruske +49 211 981 2877 klaus-dieter.ruske@de.pwc.com Dr. Peter Kauschke +49 211 981 2167 peter.kauschke@de.pwc.com Gautam Basu +358 5040 16830 gautam.basu@fi.pwc
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Case Abstract- Logistics industry in India has seen a tremendous growth in the last decade. In 2010 it recorded revenues of about US$ 82 billion. It generates employment for 45 million people in the country. The industry is forecasted to grow at a CAGR of approximately 8-9% over the next few years. The primary growth drivers in the industry are: Investments in the infrastructure sector Streamlining of indirect tax structure with introduction of VAT and the proposed GST Robust trade growth
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What is Logistics? Overshadowed behind all the excitement given to supply chain management and the technology developed to support it is a lesser known part of the business operations known as logistics. Some might regard logistics as mundane and staid compared to other supply chain initiatives but they don’t get the whole picture. However‚ logistics professionals and knowledgeable managers know that to fulfill customer orders effectively and efficiently‚ a business should employ a good logistics
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Logistics is the designing and managing of a system in order to control the flow of material throughout a corporation. This is a very important part of an international company because of geographical barriers. Logistics of an international company includes movement of raw materials‚ coordinating flows into and out of different countries‚ choices of transportation‚ cost of the transportation‚ packaging the product for shipment‚ storing the product‚ and managing the entire process. The concept
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