BA 235 Services Marketing Group 7: Case Solution ~ Sullivan Ford Auto World Feb. 2012 21 Case Background Walter Sullivan the founder of Sullivan Ford Auto World died and his eldest daughter Carol Sullivan-Diaz‚ a health care manager by profession took over the business and found out that the family business is in financial trouble based on current financial performance and market outlook. In addition‚ CSAT results from car buyers show that the company has problems with their service
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Utilitarian Analysis The Case of the Ford Pinto The Ford Pinto first rolled off the Ford Motor Co. production lines in 1971 and stayed in production in its original state until 1978. The vehicle engineers were tasked to develop the vehicle and put it into production within 25 months‚ which was nearly half the time in which the average new vehicle is put into production. The Ford engineers were aware that rear-end impact safety tests were pretty standard at the time‚ but they were not required
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A diesel engine (also known as a compression-ignition engine and sometimes capitalized as Diesel engine) is an internal combustion engine that uses the heat of compression to initiate ignition to burn the fuel‚ which is injected into the combustion chamber. This is in contrast to spark-ignition engines such as a petrol engine (gasoline engine) or gas engine (using a gaseous fuel as opposed to gasoline)‚ which uses a spark plug to ignite an air-fuel mixture. The engine was developed by Rudolf Diesel
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The Ford Pinto Case In the late 1960’s Ford Motor Company wanted to produce a small model car to compete with small Japanese and German imports like Volkswagen‚ Datsun and Toyota (Danley). In 1969 Ford’s Board approved the plan to produce the Pinto. The CEO‚ Lee Iacocca‚ wanted a car that was low weight‚ under 2‚000 pounds‚ and low cost‚ under $2‚000. Lee “Iaccoca imposed the 2000/2000 rule‚ i.e.‚ the Pinto could weigh no more than 2000 pounds and cost no more than $2000” (Danley). The engineers
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Vroom! Diesel mechanics proves to be an interesting career. There are many tools needed in this area to fulfill the career‚ which means money. Diesel engines have been around for a long time now. This job field covers several different kinds of jobs such as truck mechanics and repair and maintenance. A Diesel engine is an engine that starts itself by compression. These engines first started in America. The first diesel engine was invented in 1892. In 1930 they started putting the diesel motors
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Ford Pinto Case John Fraughton Jr. Taylor Gray Brenda Greenwell Christopher Macintyre Leanne Marks University of Phoenix MGT 216 March 17‚ 2010 Table of Contents Introduction 3 Recommended Solutions and Supporting Information to the Ford Pinto Case 3 Traffic Safety and Accident Data 4 Ethical Opinion 5 Influences from External Social Pressures 5 Case Examined with the Period Eye 6 Conclusion 8 References 9 Introduction Very few 20 to 30 year olds know of
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CASE STUDY #2 FORD MOTOR COMPANY by A Ford Motor Company - Supply Chain Strategy TABLE OF CONTENTS Part I. Executive Summary Part II. Issues Identification Part III. Alternative Options Part IV. Recommendation Part V. Implementation Part VI. Conclusion
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THE FORD PINTO CASE: THE VALUATION OF LIFE AS IT APPLIES TO THE NEGLIGENCE-EFFICIENCY ARGUMENT Christopher Leggett Law & Valuation Professor Palmiter Spring‚ 1999 Abstract Text of Paper -------------------------------------------------------------------------------- Abstract The cases involving the explosion of Ford Pinto’s due to a defective fuel system design led to the debate of many issues‚ most centering around the use by Ford of a cost-benefit analysis and the
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Case Study: Ford Pinto MGT/216 07/17/20 Case Study: Ford Pinto Abstract In 1971‚ Ford Motor Company (FMC)‚ on the advice of then vice-president Lee Iacocca‚ introduced the first subcompact vehicle‚ the Ford Pinto. After production had begun and the release of the Pinto in the United States‚ Ford discovered a defect in the design on the fuel system; the gas tank was placed in the rear of the vehicle. This error could cause the vehicle to explode on low speed rear end collisions due to a
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Varun Patel Philosophy 131 Michael F. Martin 03/08/2010 The Ford Pinto Case and Utilitarianism In this essay‚ I will talk about the ford Pinto case‚ and how the information was withheld from public in order to save company from huge losses and at the same time keep company’s reputation intact. I don’t think the decision of the ford company to with hold the information about the safety-issue of the car for which they were already aware of; was the right thing to do. I agree‚ as a utilitarian
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