to Business MG101-54 October 15‚ 2011 Lands Ends and Yahoo Case Discussion Questions 1. Compare the different reasons why Lands’ End and Yahoo! decided to expand internationally. Land’s End decided to expand globally or internationally because they wanted to increase their sales volume. Lands’ End also went global for international growth so as to increase their value as a company and gain credibility to their brand name on the other hand Yahoo! went globally because they wanted to increase
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INDIVIDUALIZED SERVICE AT LANDS’ END Blake Ives Information Systems Research Center University of Houston blake.ives@uh.edu Gabriele Piccoli Cornell University ABSTRACT The case describes a hugely successful example of IT-driven strategy‚ the Lands’ End custom tailored apparel initiative. In less than a year‚ 40% of Lands’ End customers buying chinos and jeans from the firm’s web site were buying tailored products. Over 20% of these customers never made a purchase over the web before. The case explores mass
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LANDS END GUARANTEED. PERIOD. One of the simplest of statements is the driving force behind one of the strongest companies in fashion merchandising. Land’s End‚ a company with an established market for clothing‚ luggage‚ and home products‚ has created an enduring business model built on quality customer service. The company affirms this stance by proclaiming its goal is “to please [their] customers with the highest levels of quality and service in the industry‚ along with an unequivocal ironclad
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10/05/2011 Marketing Lands’ End 1. A) Lands’ End’s buying center most likely consists of Assurance Personnel and upper management because Lands’ End selects long term suppliers that will likely ha a significant effect on the future of the business and that decision can’t be left to inexperience members or members without authority or power in the company. B) Users would most likely be the package handling department since the products are simply bought and resold by Lands’ End and not actually
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head: Land’s End Case Analysis Fair Practice Case Analysis of Land’s End Managerial Communications October 5‚ 2010 Abstract Land’s End a clothing manufacture failed to comply with a University’s Code of Conduct. A code policy which calls for fair and just business practices consistent with the university’s Jesuit tradition and mission of social responsibility. The primary facility in question was Land’s End factory in Primo‚ El Salvador. Over a number of years Land’s End work integrity
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Yahoo! Inc. - 2009 Case Notes Prepared by: Dr. Mernoush Banton Case Authors: Hamid Kazeroony A. Case Abstract Yahoo! Inc. (www.yahoo.com) is a comprehensive strategic management case that includes the company’s Calendar year-end December 31‚ 2008 financial statements‚ competitor information and more. The case time setting is the year 2009. Sufficient internal and external data are provided to enable students to evaluate current strategies and recommend a three-year strategic plan for
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Yahoo! and Customer Privacy (A) In the summer of 2004‚ the People’s Republic of China asked Yahoo!’s Chinese subsidiary for the name and address associated with username "houyan1989@yahoo.com.cn." The government gave no explanation of why it needed this information or what it intended to do with it. Yahoo!’s privacy policy stated it would not divulge a customer’s personal information unless officially requested via a court order or some other legal means. This was new and unexplored territory‚ however
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BA 465 I. Current Situation A. Current Performance: How did the corporation perform the past year overall in terms of return on investment‚ market share‚ and profitability? B. Strategic Posture What are the corporation’s current mission‚ objectives‚ strategies‚ and policies? 1. Are they clearly stated‚ or are they merely implied from performance? 2. Mission: What business( es) is the corporation in? Why? 3. Objectives: What are the corporate‚ business‚ and functional objectives? Are they
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INTEGRATION Similar cases have made us understand that the willingness/unwillingness of firms to exploit IT capabilities could have significant effects. 1- The Crisis at Encyclopedia Britannica We would recall the refusal of Britannica to partner with Microsoft on a multimedia CD-ROM version of the encyclopedia‚ owing to its “traditional way of selling. They regarded an IT initiative that would have reduced the cost of printing encyclopaedias as one that would ‘both cannibalize revenue and reduce
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Service at Lands’ End: Analysis Lands’ End’s story is an optimistic example of how Information Technology (IT) can support a business model that “recognized the desirable economics of the Internet” (Ives & Piccoli‚ 2003). The company provides a unique and customized end user experience to purchase products that are designed specific to the customer’s needs. This analysis will highlight positive and negative methods taken by the company and provide suggestions for future consideration. Lands’ End provides
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