Otis Elevator Case 9/7/12 Otis’s management made vast improvements in their corporate vision to obtain a strategic advantage over their competitors through the introduction of OTISLINE and their e*Logistics programs. Otis’s George Davis urged the company to create a centralized customer service system which would allow them to introduce the concept of 24 hours 7 days a week to their customers. OTISLINE was mainly set up in order to increase customer satisfaction as a result of only having a
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What kind of company is Otis? OTIS Elevators started out in 1853 by the invention of the “safety brake elevator.” Their core business is designing‚ installing and provide service within the industry of elevators‚ escalators and walkways. Today OTIS operates worldwide‚ with headquarter in the U.S. and different facilities located in European and Asian countries. Through this they have managed to become market leaders in their field. Throughout time the business focus of OTIS have changed. Today the
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James Herriot born James Alfred Wight in Sunderland England‚ October 3‚ 1916 Moved to Glasgow‚ Scotland as child‚ late October 1916 Graduated Glasgow Veterinary College on Dec 14‚ 1939 Joined Yorkshire practice of J. Donald Sinclair in 1940 Married Joan Catherine Danbury‚ 5 November 1941 He was part of the RAF 1941-43 1966 begins writing using the pen name James Herriot 23 February 1995 Dies of cancer at home in Yorkshire Receives American Veterinary Medical
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investigation in early 2004 on its own initiative after being approached by an informant with information concerning the possible existence of a cartel among the four major manufacturers of elevators and escalators present in the European Union‚ KONE‚ Otis‚ Schindler and ThyssenKrupp. They found out that 17 national subsidiaries of the above undertakings‚ as well as their controlling parents‚ and to Mitsubishi Elevator Europe B.V. which participated in the Dutch cartels are guilty for participating
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Etta James Famous singer originally named as Jamesetta Hawkins. Jamesetta was born in Los Angeles‚ California‚ on January 25‚ 1938. She was a very dynamic song writer of the blues‚ jazz‚ and a gospel prodigy. Jamesetta mother Dorothy Hawkins had her at the age of fourteen years old. Despite the struggles as a child‚ raising a child was hell. But Dorothy knew her daughter had a spontaneous voice. In the church choir‚ receiving fame and praise from the neighborhoods’ radio station. Jamesetta took
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Famous blues singer‚ Etta James‚ known from songs such as At Last and Something’s Got A Hold On Me died in southern California. According to Lupe De Leon‚ James died early Friday‚ at Riverside Community Hospital in Los Angeles. The cause of her death was complications of leukemia. She had been undergoing treatment for leukemia and dementia. She would have turned 74 Wednesday. Etta James‚ born Jamesetta Hawkins‚ started singing in her church choir and on the radio at the age of 5 in Los Angeles
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One of the most infamous figures of the later 1800 ’s is a man by the name of Jesse James. A legendary outlaw in his own right‚ his actions are still somewhat shrouded by mystery. Jesse James was born on September 5th‚ 1847 in his family ’s farm in Missouri. His father‚ Robert James‚ left his family and died in 1850 leaving his wife‚ Zerelda‚ with the responsibility of taking care of Jesse‚ his two siblings‚ and six slaves (Trout 3). Some probably expected him to grow up to become a minister like
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"I watch Jordan more than anybody‚ for sure‚" James told ESPN’s Chris Broussard for a story in the upcoming issue of ESPN The Magazine. "But I’ll watch tapes of AI‚ too. I don’t take anything from AI. Well‚ I do -- his will. They say he was 6 feet‚ but AI was like 5-10½. Do we even want to say 160? 170 [pounds]? Do we even want to give him that much weight? And he played like a 6-8 2-guard. He was one of the greatest finishers we’ve ever seen. You could never question his heart. Ever. He gave it
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US HISTORY RESEARCH PAPER JAMES LONGSTREET The Civil War was a time of great conflict in America. James Longstreet was one of the most successful generals for the Confederate Army. Longstreet had a long respected military career where he performed many different tasks and jobs. Most of his leadership abilities were drilled into him during his time at West Point. After the war he became a target by some of his comrade for many reasons. They no longer believed in the confederacy like Longstreet
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Lebron James was born on December 30‚ 1984 in Akron‚ Ohio. He went to St. Vincent Junior High School. When he was there they had a student verses teacher basketball game‚ and he decided to sign up. He was really tall in junior high‚ and he figured out that during the game he could dunk. Turns out that he was a lot better at basketball than he thought he was. He attended St. Mary High School. He was on both the basketball and the football team‚ and he was very good at both. In both his
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