management: Case study Bankinter Remco Wezepoel 14/10/2013 Which channel (8700‚ alliances‚ e-collaborators) performs better for the bank‚ and why? And what acquision strategy would you recommend to Bankinter? What actions should be taken by Ana Peralta? In order to choose the best consumer acquisition strategy for Bankinter it is necessary to look at the profitability of the customers. It is nice to have a lot of customers‚ but this does not really make sense when these customers ensure your company
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Internet Customer Acquisition Strategy at Bankinter Fields in orange color can be changed by the user Discount Rate 10% Active Clients Ratio UnProfitable to Profitable Expected Years in Bank Profitable Clients Expected Years in Bank Not Profitable Clients Cost of Not Profitable clients Profitability of profitable clients Year 0 Year 1 Year 2 Year 3 + Year 0 Year 1 Year 2 Year 3 + 8700 35859 1.52 7.37 3.52 -494.12 -97.19 -26.52 -17.79 -41 426
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C H A P T E R 5 Customer Acquisition Strategies and Tactics M anaging customer acquisition consists of a variety of interrelated tasks and activities. Among the more important are pricing programs‚ advertising‚ alternative and direct marketing systems‚ sales promotions‚ and personal selling methods. Based on the solid foundation of developing a customer-oriented company‚ customer acquisition creates the lifeline of sales and return visits vital to a company’s long-term success. The product life
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BANKINTER INTRODUCTION & TARGET Intro: The case begins with Ana Peralta‚(Director of the Internet Network at Bankinter) analyzing the success of Bankinter’s foray into e-banking through a progressive portalization strategy executed through E-collaborator. This approach was a great success for the Bank nearly doubling the number of new clients with lower costs involved. Riding on this positivity‚ their stock doubled within a month! There was no doubt that the success of the internet business
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Internet Customer Acquisition at Bankinter Class Discussion Questions At the time that this case was written in early 2003‚ electronic banking or e-banking was something that was immediately familiar to all banking clients‚ regardless of age‚ socio-economic status or location. All banks have embraced the Internet‚ despite the dot.com implosion for the simple reason that e-banking costs are substantially less that the costs of servicing clients’ needs through other banking channels. The challenge
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Strategy and the Internet |Published: |April 16‚ 2001 | |Author: |Michael E. Porter | Executive Summary: Don’t throw the strategy baby out with the Internet bath water. In this Harvard Business Review article‚ HBS professor Michael E. Porter urges business planners not to lose focus on strategic development and If average profitability is under pressure in many industries influenced by the Internet‚ it becomes all the more important for individual companies to set themselves
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Strategy and the Internet by Michael E. Porter Reprint r0103d March 2001 HBR Case Study Mommy-Track Backlash r0103a Alden M. Hayashi First Person The Job No CEO Should Delegate r0103b Larry Bossidy HBR at Large The Nut Island Effect: When Good Teams Go Wrong r0103c Paul F Levy . Strategy and the Internet r0103d Michael E. Porter Building the Emotional Intelligence of Groups r0103e Vanessa Urch Druskat and Steven B. Wolff Not All M&As Are
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Strategy And Internet Michael E. Porter: Strategy and Internet After being developed in 1996‚ Internet continuously transforms world’s social interaction and activity. Nowadays‚ the importance of Internet in society is high that it is necessary for countries to have Internet access in order to be able to develop. One of the reasons is that Internet has a big impact in business industry since it’s discovery‚ for instance‚ in 2008‚ a study has shown that 77% of the US fastest growing companies
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Strategy and The Internet Michael E. Porter Harvard Business Review In this article‚ the author (Michael E. Porter)‚ explains his opinion on the use of the internet by organisations. He points out that both dot-coms and established companies have both‚ by way of competition‚ violated the core precept of strategy in businesses. Porter brings out the fact that companies focussed more on attracting more customers‚ via discounted channels‚ discounting and advertising‚ rather than having profit in
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Title A study of marketing strategy of shopping centre for customer retention in Hong Kong Author(s) Chu‚ Ka-wai; g1Vag Citation Issue Date 2009 URL http://hdl.handle.net/10722/128605 Rights The author retains all proprietary rights‚ (such as patent rights) and the right to use in future works. A STUDY OF MARKETING STRATEGY OF SHOPPING CENTRE FOR CUSTOMER RETENTION IN HONG KONG by CHU KA WAI DISSERTATION Submitted in partial fulfillment of the requirements
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