Prof. Bobbie Laguitao ____________________________________________________________ ______________ LEADERSHIP EQ (Emotional Intelligence) What is EQ? Before understanding what EI means‚ one must be able to define what emotions are. History of EQ Earliest roots can be traced to Darwin’s work on importance of emotional expression for survival and second adaptation. In 1900s‚ traditional definitions of intelligence emphasized cognitive aspects (IQ) and then later
Premium Emotional intelligence
"Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." --Freedman et al.‚ Handle With Care: Emotional Intelligence Activity Book Emotional
Premium Psychology Emotion Feeling
products of our labor are largely non-physical in nature. They are emotional -- the products that result from the interaction between human beings. Indeed‚ we may work in the exchange of physical products‚ but it is the job of the service laborer to attach emotional value to them. Beyond those required for everyday sustenance‚ the actual material worth of any product is considerably inconsequential compared to its potential emotional value. A decorative chair built overseas and sold at IKEA will probably
Free Emotion Arlie Russell Hochschild
Journal of Managerial Psychology Emotional dissonance in call centre work Jürgen Wegge Rolf Van Dick Christiane von Bernstorff Article information: Downloaded by UNIVERSITY OF ESSEX At 16:41 03 February 2015 (PT) To cite this document: Jürgen Wegge Rolf Van Dick Christiane von Bernstorff‚ (2010)‚"Emotional dissonance in call centre work"‚ Journal of Managerial Psychology‚ Vol. 25 Iss 6 pp. 596 - 619 Permanent link to this document: http://dx.doi.org/10.1108/02683941011056950 Downloaded on: 03
Free Emotion
Direction approach How to travel to Paris safe and cheap Finding safe and cheap means of travelling is an important and essential aspect for every traveler. Being one of the major tourism destinations Paris has many wonderful sights to visit and it would be great for every traveler to visit this fascinating city both in a cheap and safe way. There are several effective steps that every traveler has to follow while traveling to Paris and so choosing the means of transportation‚ buying a
Free Tourism Travel Train
John Smith HU300 10/9/12 Happiness is something that does normally come to everyone in one way shape or form. Happiness is not something that just comes‚ it’s something that you create. In a person’s life if you are waiting on something to change in order to be happy‚ then you’re not living life. When you adopt a positive attitude‚ life becomes a rewarding instead of something to get through. If you wish to be happy‚ you have to be less involved in your own happiness and more involved in
Premium Happiness Dalai Lama 14th Dalai Lama
TOSHIBA Emotional Eating [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] 1. Introduction a. What is emotional eating? “Emotional eating is using food to make yourself feel better-eating to fill emotional needs‚ rather than eating to fill your stomach” (2013‚ Smith and Segal). b. Recognizing what
Premium Nutrition Eating disorders Emotion
with feelings instead of to satisfy hunger. We’ve all been there‚ finishing a whole bag of chips out of boredom or downing cookie after cookie while cramming for a big test. But when done a lot — especially without realizing it Reasons for emotional eating One of the biggest myths about emotional eating is that it’s prompted by negative feelings. Yes‚ people often turn to food when they’re stressed out‚ lonely‚ sad‚ anxious‚ or bored. But emotional eating can be linked to positive feelings too
Premium Food Feeling Comfort food
article explaining emotional branding was an interesting read. The beginning of the story really grabbed my attention. I have always found it a comfort to realize that even truly intelligent people cannot understand everything and do sometimes have to ask for explanations. Although we have all been told that there is no such thing as a stupid question‚ except a question that is not asked‚ it is difficult in the business world to ask for help or an explanation‚ without feeling inferior‚ or worrying
Premium Business Brand Sentence
Emotional Quotient Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives CONTENTS INTRODUCTION 3 GENERAL SCOPE & ORIGIN 3 THE FOUR BRANCHES OF EMOTIONAL INTELLIGENCE
Premium Emotional intelligence Intelligence Intelligence quotient