HBS CASE: BUILDING A SOCIAL MEDIA CULTURE AT DELL Answers from Chenghao Zheng (Chuck) 1. Why has Dell been successful at building a social media program? Dell developed a social media program that helped solve customers’ problems‚ improve Dell’s reputation‚ and educate customers. It depended on social media to improve sales‚ predict trends of the market and create the better brand perception online. The company builds the business case for social media‚ which creates an astonishing model to reduce
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Dell company Dell mission:. fully integrate environmental stewardship into the business of providing quality products‚ best-in-class services‚ and the best customer experience at the best value. I think it’s a good mission because it talks about the actual position of dell and what its doing‚ not about future‚ and because it includes the customers and products and services‚ which is important to be included in a mission statement. Dell vision: to Provide Accessible Computers to Visually-Impaired
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Dell-New Horizons HBS case-9-502-022 Introduction As a consecutively successful and fast-growing company‚ Dell’s management got the pressure of maintaining the rapid growth. On the other hand‚ the hyper-growth in the PC industry over-drafted some growth potential in the coming years and the bubble of the internet economy burst so the speed of the growth would slow down. Since March 2000‚ Dell’s performance in market capitalization and stock prices had got a slump. In addition‚ competitions were
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Thesis: Hale changes the way he feels towards the court and justice system. In the beginning Hale is a strong believer that if you are a good person the court will do you justice. When first finding out who is being accused‚ Hale goes house to house to feel out the accused because he is new in town. His actions him an opened minded person and does not believe everything right off the back. When Hale sees Elizabeth charged he says‚ “(Quote Hale says)” ().he feels this way because………………………. Later‚
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CSR Activities in Electronic Industry Table of Contents Executive Summary……………………………………...………2 1. Introduction……………………………………………………2 2. CSR activities of Sony‚ Dell and Apple……………………….3 1. Employees………………………………………...…...……4 2. Environment ………………………………………………..5 3. Consumers…………………………………………………..6 3. Evaluation on CSR activities………………………………….6 3.1 Employees………………………………………………...6 3.2 Environment……………………………………...………7 3.3 Consumers ……………………………………………….8 4. Conclusion……………………………………………………
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The evolving value chain of the car industry The automotive industry is one of the most progressive and forward-thinking industries. It confronts a number of trends that create new challenges while also providing opportunities for growth. One of the major trends is the demands of operating in a “connected” world. For more than 100 years the automotive industry has created competitive advantage mainly through engineering excellence. Moving forward‚ this will no longer be sufficient. Automotive manufacturers
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SHEET 1 Assignment title: The need for humans in the delivery of services in the evolving hospitality industry Hand-out date: 9th April 2014 Hand-in date: 30th April 2014 Place: Moodle and Reception. Grade %: 50% Assignment overview: To write an academic and speech report‚ encouraging student creativity. Overall aim: The student is to consider how he/she would imagine the evolving role of humans in the service delivery process in the hospitality industry based on historical
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Focus BPR from Dell Inc. In recent centuries‚ market conditions are changing all the time. Tens of thousands of enterprises are faced with severe challenges due to the increasingly fierce competition. The competition makes customers have more choices for commodities as well as higher requests to services. What should companies do for the sake of gaining a foothold and developing their own advantages? Most of them had already found the answer – business process reengineering. Business process
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Do you think Dell is well positioned with respect to its competitors? Not yet because Dell still left behind HP and IBM. People who want flexibility in their PCs tend to buy HP brand. For instance‚ HP Power Distribution Rack which controls three-phase power distribution across a row of server racks brings enhanced flexibility to IT personnel who are seeking to place power where it is needed‚ but without over provisioning or otherwise wasting the precious resource. In other hand people who want
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Dell Venue 8 7000 Your mind maybe jumps to the iPad when you think of high standard tablets. With generic‚ plastic-backed slates‚ most Android tablets target the low end as 100$ to 200$. The people who want a premium design with a powerful Android were left with shockingly few choices up until now. Dell’s wonderful Venue 8 7000 series tablet with the sharp looks of an iPad have the power of the Nexus 9. The latest model of Dell Venue has a zippy Atom processor moreover Intel’s RealSense depth-measuring
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