Marta Encarnacao k1066116 ENCARNACAO K1066116 Marta Encarnacao k1066116 ENCARNACAO K1066116 OPERATIONS MANAGEMENT CATHAY PACIFIC OPERATIONS MANAGEMENT CATHAY PACIFIC JUNE 2012 EXECUTIVE SUMMARY CONTENTS INTRODUCTION…………………………………………………………………………………………………………………………………3 THE TRANSFORMATIONAL MODEL…………………………………………………………………………………………………….4 ON-LINE CHECK-IN……………………………………………………………………………………………………………………………..4 CHECK-IN AT THE AIRPORT…………………………………………………………………………………………………………………5 BAGGAGE HAN
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GM 591 Final A_ Keerthi Kadam Question 1: Four basic functions of management: Planning- to set directions Organizing- to assemble resources and systems Leading- to create workforce enthusiasm Controlling- to ensure desired results Question 3: Emotional Intelligence is the ability to understand oneself and manage relationships effectively. Four competencies: Self awareness: ability to understand your own moods and emotions Self-regulation: ability to think before acting and to control disruptive
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Chapter 8 Strategic Management The Importance of Strategic Management 1. __________________ is the collection of managerial decisions and actions that determine the long-run performance of an organization. a. Planning b. Goal-oriented management c. Strategic management d. Leadership (c) 2. Studies of the factors that contribute to organizational performance have shown _____________ relationship between strategic planning and performance. a. no b. a mixed c. a negative d. a positive
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Instructor ’s Manual Operations Management Fifth edition Nigel Slack Stuart Chambers Robert Johnston For further instructor material please visit: www.pearsoned.co.uk/slack ISBN-13: 978-0-273-70850-6 / ISBN-10: 0-273-70850-3 Pearson Education Limited 2007 Lecturers adopting the main text are permitted to download the manual as required. 1 © Nigel Slack‚ Stuart Chambers & Robert Johnston 2007 Pearson Education Limited Edinburgh Gate Harlow Essex CM20 2JE England and
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analysis; Recommendations that are based on your analysis; Report style – i.e. clear sections with headings and sub-headings; Logical conclusions. The troubled history of the Airbus A380 _______________________________________________ Operations in Practice: The troubled history of the Airbus A380 It is perhaps inevitable that a major new and complex product like a passenger aircraft will experience a few problems during its development. But the history of the Airbus A380 was a long and
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OPERATIONS MANAGEMENT MGCR 472 ASSIGNMENT # 1 (Total 100 points) Due on 7th October (Thursday) by 5pm Make sure to write the name‚ student # and section # for each student in the group on the cover page of the assignment 1. Suppose you/your group is the owner of a company that produces e-readers. The present production rate is 1000 e-readers /day and the selling price is $210/unit. It requires 200 workers working 8 hours/day to produce the e-readers and they are paid $20/hour. The material
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Operations strategy defines how an organisation could manage their resources for its production. People within the operations management play the most important role in a company. They need to be able to manage how to keep or attract customers to their products or services and have a major competitive advantage against their competitors. Lack of competence and skill within this segment can easily lead to failure and loss. To avoid so‚ a manager needs to comply with a certain strategy to stay on
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Change Management and Organizational Development C. Samuel‚ Lecturer in Business Administration‚ C.S.I. Jayaraj Annapackiam College‚ Nallur‚ Tirunelveli District. 627 853. Introduction For effective survival in the industry‚ adaptability is an essential component for every organization. Every organization should change according to the external environment and influences. In adaptable organizations‚ employees are given more freedom in decision-making process. The management also sets broad
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3 The Changing Role of Organizational Performance Management 4 Organizational Performance Measurement Approaches: Balance Scorecard 7 Benefits and Shortcomings of Balance Scorecard 9 Five Key Organizational Performance Measures 10 Conclusion
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Review core capabilities. Core capabilities are critical issues in operations management. Why are core capabilities an asset? Are there any instances in which a firm’s core capabilities can be a liability rather than an asset? In general‚ core capabilities are an organization’s key ability that sets it aside from competitors. According to Qfinance‚ the definition of core capabilities is a key ability or strength that an organization has acquired that differentiates it from others‚ gives it
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