Organizational Performance Management System

Table of Contents

Abstract 3

Introduction 3
The Changing Role of Organizational Performance Management 4

Organizational Performance Measurement Approaches: Balance Scorecard 7

Benefits and Shortcomings of Balance Scorecard 9

Five Key Organizational Performance Measures 10

Conclusion 12

References 13

Abstract

There has been considerable amount of theoretical and empirical work conducted on the organizational performance management system. One of the most researched areas of organizational performance management system has been on determining what organizational variables or metrics should be measured in order to gauge the true performance of an organization. In the pursuit of developing most appropriate organizational performance management system, many organizational performance management systems have emerged, making it difficult to choose the best organizational performance management system.

The paper reviews the published literature on organizational performance management, and discusses the shift from traditional to new performance management system framework. Also, Balance Scorecard, which is one of the most commonly used approaches in measuring organizational performance, is discussed. Finally, five most important factors in designing organizational performance management are addressed.

Introduction

In increasingly competitive market, it is imperative that organizations design and implement an effective organizational performance management system to gauge their

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