corporations to invest in ventures that were scalable and created financial returns and social impact. For social impact‚ Acumen looked at serving the base of the pyramid (BoP) market‚ the underserved or the poorest customers. Traditionally‚ products or services for this population would not be developed‚ because they were seen as "high risk" with a potential for low returns. By investing in ventures that served this population‚ Acumen Fund was looking at "promoting market-oriented solutions to solve social
Premium Economics Finance Investment
International Journal of Operations & Production Management A service positioning matrix David A. Collier Susan M. Meyer Article information: To cite this document: David A. Collier Susan M. Meyer‚ (1998)‚"A service positioning matrix"‚ International Journal of Operations & Production Management‚ Vol. 18 Iss 12 pp. 1223 - 1244 Permanent link to this document: http://dx.doi.org/10.1108/01443579810236647 Downloaded on: 09 February 2015‚ At: 04:39 (PT) References: this document contains references
Premium Service system
Service-process Matrix The Service Process Matrix is a classification matrix of service industry firms based on the characteristics of the individual firm’s service processes. The matrix was derived by Roger Schmenner and first appeared in 1986. Although considerably different‚ the Service Process Matrix can be seen somewhat as a service industry version of Wheelwright and Hayes’ Product-Process Matrix. The Service Process Matrix can be useful when investigating the strategic changes in service
Premium Dimension René Descartes Service of process
Capabilities Capabilities are valuable‚ rare‚ costly to imitate and non substitutable are core competencies. Core competencies are sources of competitive advantage for the firm over its rivals. A sustained competitive advantage is achieved only when the competitors cannot duplicate the benefits of a firm’s strategy or when they lack the resources to attempt imitation. Sustainable competitive advantage results only when all four criteria are satisfied. For a capability to be a core competence
Premium Cathay Pacific Airline
Health services and system matrix Catherine Vien HCS/212 March 18.2015 Carol Coakley Hall Health Services and Systems Matrix Choose at least seven services or systems from the following list: Hospice care World Health Organization (WHO) Public health Rehabilitation center Department of Health and Human Services (DHHS) Medicare Centers for Medicare and Medicaid Services (CMS) Center for Disease Control (CDC) Health Maintenance Organization (HMO) Occupational Safety and Health Administration (OSHA)
Premium Health care Health economics Public health
essay of “The Voice of Ile a Morphil” The documentary “The Voice of Ile a Morphil” shows a relationship between a more developed country and a less developed country. There are arguments both supporting and opposing Development Aid. Those that support development aid say that the wealth gained through a MDC/LDC relationship has a trickledown effect‚ and will benefit both countries; the other side of this argument is that the more developed country will take advantage of the less developed country
Premium Economics Africa Human Development Index
SLA Matrix Service Request Matrix Change Order Table | Category to Assign | Resolution SLA | Description | Acct.Applications | 2 Bus Days | Account Creation CSS | Acct.Applications.CDM | 2 Bus Days | Account Applications CDM | Acct.Applications.DR Avenue | 2 Bus Days | Account Creation DR Avenue | Acct.Applications.PFX/ECS | 2 Bus Days | PFX/ECS | Acct.Email.Other | 2 Bus Days | Account Email | Acct.New | 2 Bus Days | Account Creation Active Directory | Acct.Term | COB | Security
Premium Telephone Mobile phone Peripheral
ILE An Analysis of Operation Torch In the study of any operational planning there are many aspects to consider . For the sake of clarity and focus ‚ Operation Torch will be studied with an eye towards assessing its objectives ‚ the enemy ‘s center of gravity ‚ the battle ‘s decisive points ‚ and finally its culmination aspect . The following pages will described the above-cited facets of operational planning in detail .MAJ . Jennifer Marrast Host Objectives The major goals of Operation Torch was
Premium Management World War II United States
CSAC05 1/13/07 9:21 Page 123 5 Analyzing Resources and Capabilities Analysts have tended to define assets too narrowly‚ identifying only those that can be measured‚ such as plant and equipment. Yet the intangible assets‚ such as a particular technology‚ accumulated consumer information‚ brand name‚ reputation‚ and corporate culture‚ are invaluable to the firm’s competitive power. In fact‚ these invisible assets are often the only real source of competitive edge that can be sustained over time
Premium The Walt Disney Company Value chain Brand
Service operations management assignment 1 – Dynamic Capabilities Dynamic Capability Building in Service Value Networks for Achieving Service Innovation Key issue the case identifies: The importance of partnerships and collaboration in new service innovation o Importance of the customer as co-creator of value (think IKEA) The circumstances which partnering organisations learn and foster dynamic capabilities It is through collaboration and education of stakeholders that additional higher-order
Premium Management Strategic management