1. Suppose you are working as an operator in a call centre in India and receiving calls from Americans and Londoners. How would you handle such calls? Ans: As an operator first thing which I would try and ask politely would be that what is the route cause of the problem of the customer and would try and give time for explaining or removing out the frustration after which the customer would then have patience in listening to what we would try and explain. As an operator I would rectify the problem
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Tea has been used as medicine for centuries. Now modern science is discovering what people in China and throughout the world have long known: tea is good for you. While green and black tea are very healthy‚ white tea is the least processed tea and has the highest antioxidant levels. It may be the supreme Drink of Health. White Tea Antioxidants Antioxidants are nutrients that protect the body from damage by free radicals. Free radicals are nasty things that go around wreaking havoc on your body
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Executive Summary: There has always been a need for forensic accounting to investigate fraudulent activities for accountants and law enforcement professionals. Although there are initiatives in accounting education which focuses on the importance of accounting instructions and these initiatives also teaches students on how to learn accounting education and emphasize continuous lifelong learning and out-come –based assessment. Forensic accounting is a complex whole of accounting‚ auditing‚ economics
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Assignment 209 Understand how to handle information in social care settings Task A Ai Identify two laws or pieces of legislation that relate to the recording‚ storage and sharing of information in adult social care settings Legislation and Laws that relate to handling information in social care settings are Data Protection Act 1998‚ Freedom of Information Act 2000 Health and Social Care Act 2008 – Provides essential standards Aii Explain why it is important to have secure systems in place for recording
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How to Be the Change You Want To See A lot of people associate change as a negative outcome but really change can be great. It’s all about your attitude toward the change. Before the change can take place‚ we have to start fresh by getting rid of old baggage and stuff. Let’s shred everything negative from your life so we can start over. Look in the mirror and write down what you see and what you want to change? Not necessary your facial features but your life. Steps for creating a change
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Aristotle As an important figure head in the field of philosophy‚ Aristotle and his numerous influences will be detailed. Identification and evaluation of key concepts and analyses that comprised his theories will be discussed along with identification and description of his contributions to the field of philosophy will also be offered. Lastly‚ further discussion will focus on how the culture and the time period influenced his ideology. Metaphysics Metaphysics is a branch philosophy concerned
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Title Understand how to handle information in social care settings Ref 37 Level 3 Credit value 1 Learning outcomes The learner will: Assessment criteria The learner can: 1. Understand requirements for handling information in social care settings 1.1 Identify legislation and codes of practice that relate to handling information in social care settings 1.2 Explain how legal requirements and codes of practice inform practice in handling information 2. Understand good practice in handling information
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the expense of consumers. The aim of this essay is to determine whether OPEC has been a successful cartel‚ this will mean I have to examine the strengths and weaknesses of OPEC which have been present throughout their existence of supplying oil. This should allow me to make an appropriate judgement on whether OPEC has been a successful Cartel. The history of oil prices can give me important information on how well OPEC has managed to control prices: Year Crude oil prices‚ $ per barrel 1970 3 1975
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How cellphones change us socially: As you may already know cellphones in the present day are all most the center. Cell Phones help us to talk to people‚ and use the the internet all at the touch of a button. Have cellphone really changes us? According to (cell phone facts.com) there are an estimated 250-300 million cellphones in the u.s. alone‚ that is at least 10 times more people that are in Warren county alone. people has lost touch with themselves‚ we would rather Facebook one another than
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Surfing has been around for many years‚ in fact since 400 A.D and people are still going hard at it today and will for many more years to come. The very first surfers were the Island folk who would use the waves to get over the coral reefs and back to shore after their hard days of fishing. They found that this was the easiest and quickest way of transport over the reefs so they continued to do it for many years. As time went on the art of riding waves then developed into more of a ¡§leisure sport¡¨
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