by callers; you are setting an example and making the first impression for the department. Speak distinctly‚ with a warm welcoming tone. Let your caller know which office he or she is talking with‚ by identifying the division/agency and telling him or her your name. Imagine that you are the caller‚ and answer in the way that you would want to be treated. Here are sample greetings to use when answering office lines: "Good Morning. DHHS Public Affairs‚ Jane Doe speaking. May I help you?" "Hello. Division
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Alando Ford MGT521/Management Jim Holst October 25‚ 2009 Retention One of the most pressing challenges facing today’s managers is keeping their best people. In today’s economy companies separate themselves by the talented people they recruit. Some ways companies can improve their retention rate are obvious. One way companies can cut turnover is by qualifying the personnel they are hiring and carefully analyzing what the different roles in their organization are. Next they must make
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student-athlete issues that will arise that athletic directors will need to be prepared for. The first issues I think that an athletic director would need to prepare to face are issues regarding the code of conduct. In conjunction with the school’s code of conduct‚ the athletics department code of conduct should be familiarized by all student-athletes and parents. All student-athletes should be accountable for his/her actions and should be enforced by the school principal and the athletic director. An athletics
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What skills do you think a manager requires to effectively motivate a team? Management and Organisations HR1014 Aron Karri 20615240 Word Count: 943 Motivation is the desire and willingness to do something to achieve a positive outcome for an individual or a group of people. ( Lai‚ R. (2011). . Motivation: A Literature Review . p1) There are various different skills managers use to motivate employees a couple of examples are‚ the skills used when communicating with employees and rewards and
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diverse workplace effectively. Managing diversity in the workplace should be a part of the culture of the entire organization (Root‚ 2015). Businesses that fail to successfully manage diversity will suffer economic and social consequences. A workplace culture that allows low morale‚ employee turnover‚ harassment‚ discrimination‚ absenteeism‚ and disruption to work teams results in a loss of productivity. When individuals are marginalized or isolated by their co-workers and/or managers because of cultural
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Journal of Management‚ Vol. 13‚ 83–95 (2002) RESEARCH NOTE How Much do CEOs and Top Managers Matter in Strategic Decision-Making? V. M. Papadakis and P. Barwise* Athens University of Economics and Business‚ 76 Patission Street‚ 10434 Athens‚ Greece and *London Business School‚ Regent’s Park‚ London NW1 4SA‚ UK email: vpap@aueb.gr [Papadakis]; pbarwise@london.edu [Barwise] This research note explores the influence of both CEO and top-management team (TMT) characteristics on the process of
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Asia and the Issue of Counterfeit Products October 4‚ 2006 Discussion I. Countries & Products II. Reasons behind the issue 1) Profitability 2) Demand is strong 3) Penalties are low 4) Good way to launder money III. Consequences of counterfeit products 1) Lost revenues 2) Tarnished company image 3) Societal Costs (1) Child Labor (2) Sweatshops 4) Consumer effects (1) Fire (2) Harm‚ death 5) Lost wages and jobs 6) Criminal Activity (1) Terrorist funding (2) Organized Crime
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Perfect guy! How would you describe a perfect guy? One who has got all the best qualities? Well‚ for me a perfect guy is someone who has got a good personality along with looks. One who is caring‚ loving‚ sweet‚ friendly‚ open minded‚ devoted‚ honest‚ kind‚ understanding‚ respectful‚ romantic‚ possessive‚ protective‚ supportive‚ proud to have her‚ has got deep eyes and loves her to infinity. Makes her feel special‚ makes her realize her importance in his life‚ makes her laugh even when she doesn’t
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How to Effectively Manage Leadership [H. D. Williams] [Touro University Worldwide] Executive Summary The paper identifies the key points that Peter Topping has discussed in his book “Managerial Leadership”. This book is a guide for those who needs to build an effective leadership strategy. As Peter says that the management process involves the formulation of effective management systems right process for their application‚ have the right people with the right qualifications to manage
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Scenario: World War 4 has just occurred and you and 5 other people find yourselves to be the only people left on the planet earth. You manage to all make it to a bunker‚ however‚ you all realize that if 2 of you wish to survive for many years‚ 4 of you will have to leave soon because there are not enough resources for all of you to survive. If all of you stay‚ then you will all live only for a maximum of 2 years. In your bunker‚ you have the following facilities: sewage system water seeds
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