Problems at JetBlue On Valentine’s Day 2007‚ a severe winter storm hit the northeastern portion of the United States causing many airlines to cancel many flights that resulted in other airlines to divert other flights to the John F. Kennedy airport in New York. JetBlue Airways decided to wait out the storm and found it impossible and unable to continue flights. JetBlue Airways began receiving irate passengers due to being bumped or routed to New York. As problems progressed‚ passengers found
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Problems at JetBlue On February 14‚ 2007‚ JetBlue’s lack of preparation and poor management decisions caught up with them. They faced a disastrous turn of events that most businesses anticipate and prepare for. Most businesses plan for worse case scenarios and have contingency plans in place to address those problems should they arise. It is imperative‚ for airlines in particular‚ to have contingency plans and be well prepared in case of any and all emergencies. JetBlue’s operations and policies
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JETBLUE INTRODUCTION JetBlue was founded in 1998‚ by 38-year-old David Neelman as an upstart low-fare airline which had enjoyed unprecedented acclaim from costumers and industry observers. Unfortunately‚ on February 14‚ 2007 the enterprise‚ suffered one of the most severe service disruptions ever. Something that started as a controllable situation caused by a snow storm‚ turned into a nightmare for most of the passengers in the JFK International Airport in New York. and then‚ the nightmare
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THE DYNAMIC DIAMOND INDUSTRY: IS IT FEASIBLE FOR ITS PLAYERS TO GAIN SUSTAINABLE COMPETITIVE ADVANTAGE? Nkiruka Chidia Maduekwe ABSTRACT: This report seeks to analyse the diamond industry from a global point of view. The diamond industry is global in nature. Its supply chain pipeline moves from one country to the other‚ thus making it impossible to analyse the industry from a regional or local angle‚ as so doing will fail to give the true picture. As an industry whose product derives its value
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UPDATING As the Case says itself JetBlues history has severely changed since its financial and operational fallout at 2007 February Valentine´s day that took several days to finish and had strong repercussions against the company’s brand and reputation; surprisingly in June 19th of the same year (2007) JetBlue ranked highest in J.D. Power and Associates North America Airline Customer Satisfaction Study; focusing more on the history and progress of JetBlue during the past seven years (2007-2014)
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Sustainable Competitive Advantage The purpose of this essay is to discuss the meaning of sustainable competitive advantage with examples from hospitality industry. Kotelnikov (2001) states that “sustainable competitive advantage is the focal point of the corporate strategy. It allows the maintenance and improvement of the enterprise ’s competitive position in the market.” “Sustainability in the hospitality industry seeks to provide some answers to questions‚ attempts to resolve challenges and give
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1 Sustainable Competitive Advantage Resources are the assets‚ capabilities‚ processes‚ information‚ and knowledge that an organization controls. Firms use their resources to improve organizational effectiveness and efficiency. Resources are critical to organizational strategy because they can help companies create and sustain an advantage over competitors.3 Organizations can achieve a competitive advantage by using their resources to provide greater value for customers than competitors can. For
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Sustainable Competitive Advantage ”A company can outperform its rivals only if it establishes a difference that it can reserve”. - Michael Porter The unique skills and assets a company has to outperform its rivals are the sources of competitive advantage. The competitive advantage results from implementing a value creating strategy that is not implemented simultaneously by its competitors. The strategy attains sustainability if the competitors are unable to erode the strategic advantage the
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meant by sustainable competitive advantage illustrating your answer with examples from your sector. Name: Shiu Nga Yim‚ Mango SHAPE Student no.:147005459 Professor: John Perry Date of handing-in: 2 Sep.‚2014 Word count: According to Kimberly Amadeo (2014)‚ a US Economy Expert‚ competitive advantage is the strength which distinguishes the brand from the competition in the minds of your customers but others are weaker. In this essay‚ sustainable competitive advantage would be defined
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1 Yan King Cho Sustainable competitive advantage In tourism industry‚ Changes is rapid. Innovation is the way for remaining their business situation and attracting more customers from other market pool. Innovating Strategy to expand own advantage to become sustainable. It increases competitiveness of the company to defeat the rivals. Dess et al.(2005) state that “Strategic innovations can be distinguished from the incremental and ‘accidental’ changes‚ as stately‚ by definition‚ includes a sustained
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