Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1.Call back Enables people to automatically recall an engaged extension once it has become free. The callers do not need to keep dialling the same number over and over. 2.Conference call This makes it possible to speak to more than one person
Premium Customer service Customer Mail
Minutes are a brief authentic record of decision taken at a committee‚ board or other formal meetings. It attempts to record on paper what went on at a meeting and especially to know what was decided by the members. MAIN COMPONENTS OF MINUTES • Date‚ time and venue of the meeting • Names of the chairperson/ president and secretary • Names of those present at the meeting including special invitees‚ if any. • Letters by the members expressing regret for
Premium The Panel United Kingdom Panel
In most social settings in the world everyone has business sort of dealing which owns an establishment in order to succeed as stated they is a need of a business meeting to discuss important events and actions of which a business should be run and should be conducted and pro and con of an business. Meetings establish a created a great deal of opportunity to exchange of ideas and collective efforts to solve to problems and formulate polices .Meeting are held for many reasons including reporting on
Premium Communication Nonverbal communication Paralanguage
RESOLUTIONS‚ MEETINGS & MINUTES UNDER THE COMPANIES ACT 1956 A Presentation by KAUSHIK M JHAVERI PRACTISING COMPANY SECRETARY E-Mail : kmjandco@gmail.com CS KAUSHIK M JHAVERI 1 RESOLUTIONS RESOLUTIONS : are records of formal decisions of Directors or Shareholders and are prefixed by the word “ RESOLVED”. q Resolutions are of 2 types: • Ordinary Resolution • Special Resolution CS KAUSHIK M JHAVERI 2 ORDINARY RESOLUTIONS Section189 (1) of Companies Act‚1956 ØA resolution shall be an
Premium Board of directors Corporate governance
Virtual Meeting Scenario Virtual Meeting Scenario In the past‚ a meeting for many global companies and organizations with largely distributed partakers was challenging. For example‚ previously if a company called a meeting and attendees were in different locations‚ the business would either fly those in attendance to a central location‚ or hold conference calls. Today companies take advantage of technology by holding virtual meetings. According to Educause Learning Initiative “A virtual meeting
Premium Stereotype Management
MANAGE MEETINGS (BSBADM502B) ASSESSMENT DOCUMENT (Please print your name) DIPLOMA OF BUSINESS (BSB50207) ASSESSMENT COVER SHEET CANDIDATES - Please submit this entire document (do not separate or remove pages) – with this page completed as required – and place at the top of your assessment document CANDIDATE TO COMPLETE THE SECTION BELOW Name Address Phone Daytime Email address Company name Training date(s) 21/08/2013
Premium Meeting Management
Conduct Meetings Assessment task 2 Name of business: Dazzling Photography Description of business: Photography business specializing in: Weddings‚ Newborn photography‚ Family portraits and studio design. We also offer photo editing and collages. Number of employee’s in the workplace: 12 Meeting Purpose: A meeting to agree on where to go on the company business retreat (Melbourne‚ Noosa or Fiji) Organisational requirements Meeting minutes must be captured Meeting must start and finish on time Must
Premium Problem solving Controversy Meeting
most organizations is meetings...they waste too much of our precious time. This is bad news for organizations. Meetings are important because that is where an organization’s culture and climate perpetuates itself. Meetings are one of the ways that an organization tells its workers‚ "You are a member." If you have bad‚ boring‚ and time wasting meetings‚ then the people begin to believe that this is a bad and boring company that does not care about time. Likewise‚ great meetings tell the workers‚ "This
Premium The Walt Disney Company Walt Disney Management
Meeting Dialogue Miss Nochee (Chairman) Good morning everyone‚well now its already 2 o’clock and we all appear to be here so shall we get started our meeting? Today‚ the purpose of this meeting is to discuss about our newest movie that called ‘Bermula di akhir’ that already listed in our agenda and minutes of last meeting. Our Secretary copies to all our guest today. (Distribute copies) Any have member did not present today in our meeting? Secretary (Aida) Miss Audray Kim is not present for
Premium Food Greeting I Choose
Handling Meetings The secretary’s role at meetings The Secretary is crucial to the smooth running of a Management Committee meeting. This involves activities before‚ during and after Committee meetings. In order to be effective‚ the Secretary of the Management Committee should ensure that they carry out the following activities: Before the Meeting * Consult with the Chairperson on the order of business for the meeting‚ and the way in which it should be dealt with on the agenda. Decide what
Premium Meeting