* There are cases in which strong emotions are hindrance (“blinded by emotion”)
* Emotions can also be a factor in risk assessment
* Evidence that mood affects what and how people think when makingdecisions
* Mood has its greatest impact on uncertain, ambiguousdecisions of the type that...
context variables in a decision problem. The framing of choice outcomes may induce two different types of effects in risky choices. When a decision maker’s risk preference is ambiguous or weak, s/he may become susceptible to both positive and negative frames of choices. The positive frame tends to pull a...
organizations discount ambiguous threats, how that impairs decisionmaking in crucial situations, and how leaders might rectify these kinds of situations. The case study is again of NASA, but this time we examine the Columbia space shuttle accident, which took place 17 years after the Challenger explosion...
decisionmaking practices differ from country to country
• E.g. Indian top level managers tend to make safe decisions opposed to Swedish managers who have a tendency to make more riskydecisions.
• Ringisei – Japanese consensus-forming group decisions.
Importance of creativity
• Creativity is the...
How is decisionmaking made when there are
opposing goals within the organization?
Are there situations where there are wishes
for different outcomes within the organization?
Are these wishes taken into consideration?
When no hard fact...
people will adjust and readjust and how the
negotiations might twist and turn, based on one’s own
moves and the other’s responses
Mutual Adjustment and
• When one party agrees to make a change in his/her
position, a concession has been made
• Concessions restrict the...
situations where rules of conduct and decisionmaking are clearly documented and  prefer direct rather than indirect or ambiguous communications o Achievement versus Nurturing Orientation In achievement-oriented cultures, people value  assertiveness,  competitiveness and  materialism...
identification, collection, analysis, and dissemination of information that is undertaken to improve decisionmaking related to identifying and solving problems (opportunities) in marketing. It is indeed, has a broad range of applications and plays a crucial role in the marketing decision-making...
might be warranted
* Problem defined in terms of solution: this form of jumping to conclusions effectively short-circuits the rational decisionmaking process
* Problem diagnosed in terms of symptoms: a moral problem – a concentration on surface symptoms will provide the decision maker with...
change in different situations.
4. Demonstrate how norms and status exert influence on an individual’s behaviour.
5. Show how group size affects group performance.
6. Contrast the benefits and disadvantages of cohesive groups.
7. Contrast the strengths and weaknesses of group decision...
Arbitrage and Financial
3.1 Valuing Decisions
When considering an investment opportunity, a financial manager must systematically
compare the costs and benefits associated with the project in order to determine whether it
is worthwhile. Determining...
aspirants present their information and how interactive is their presentation. Big emphasis also on secondary communication channel e.g. gestures, eye contact, voice.
1.2.4 Behavioural flexibility
Applicant’s behaviour and decisionmaking is observed in sometimes-ambiguoussituation with...
the product? (“not risky at all/very risky”) 3. I think the purchase of the product is ﬁnancially risky. 1. Using this offer could be a decision that I will later regret. 2. I might later feel regret accepting this offer. 3. It is quite possible that I later regret the decision to accept this offer...
Organizational DecisionMaking Through Responsibility Charting," Sloan Management Review
Goodman, RA (1967). "Ambiguous Authority Definition in Project
Management," Academy of Management Journal (December): 395-407.
Goold, M, & Campbell, A (2002). Designing Effective...
making a decision. Representation bias — this occurs when decision makers assess the likelihood of an event on the basis of how similar that event is compared to other familiar events or sets of events. Randomness bias — this refers to situations whereby decision makers try to create meaning out of...
achieve agreement on what to buy or who gets it.
How couples make decisions:
Autonomic-when one family member chooses a product.
Syncretic- made jointly between the 2 partners, such as choosing a vacation destination.
Factors that influence decisionmaking-
- Sex role stereotypes...
distracted from the actual demands of the problem at hand.
Mood affects what and how people think when makingdecisions and it has the greatest impact on uncertain, ambiguousdecisions of the type that are especially crucial for organizations. Research on mood and decisionmaking has found that...
change situations to their benefit, U.S. managers might identify a problem long before their Thai or Indonesian counterparts would choose to
recognize it as such. Decisionmaking by Japanese managers is much more grouporiented than in the United States. The Japanese value conformity and cooperation...
may affect the situation
for the other local branches. As such, local decision-making may generate “externalities”
within the bank group. Here we will focus on (iii) ﬁnancing externalities, which occur
if the decision on how many loans to grant in one local branch affects the cost of raising...
How an appropriateness framework applies to social dilemmas
The decision maker views the situation through a lens constituted by the interaction between identity and situational cues. The situationmight offer a number of objective cues-who is involved, how situational characteristics...