CUSTOMER LOYALTY EFFECT ON FAST FOOD BRAND RETENTION 1.0 Background of Research 2.1 Problem Statement Based on the analysis from Euromonitor International (2010)‚ the report indicated that consumer spending on food has increased over the years‚ from RM 32‚317.8 million (2005) to RM 44.121.5 million (2010). According to Abdul Rehman Muhammad‚ Zia-ur-Rehman and Dr. Waheed Akhtar (n.d.)‚ creating loyalty about any brand and to retain customers is an essential and crucial element and
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CUSTOMER SATISFACTION FOR COLD DRINKS OF VARIOUS BRANDS __________________________________ QUANTITATIVE METHODS Submitted To:- Prof. Naval Bajpai Submitted by:- ACKNOWLEDGWMENT Before we get into the thick of the things we would like to add a few heartfelt words for the people who gave unending support right from the stage the idea of the research was conceived. We express our deep sense of gratitude & sincere thanks to those who have helped
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answer‚ you could include the following:- • A description (or a definition from a reputable source) of market research • Identification of the role and importance of market research • Evaluation of quantitative research technique(s) • Evaluation of qualitative research technique(s) In answering this question‚ you will have covered the following assessment criterion: 2.1 Evaluate different types of market research techniques Q2.2 Explain how secondary sources of data can be used
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How might you explain to Toby what your organisation’s parameters of confidentiality are? We will have to use simple and easy vocabulary to make sure that he understands that Privacy ACT 1988 is covered with strict conditions‚ and the information that we will
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How can leaders motivate staff in order to improve productivity and job satisfaction? The purpose of this essay is to highlight the use of management theories in relation to productivity and job satisfaction. This essay shall discuss how leaders can motivate employees in order to improve the overall productivity and job satisfaction. I will be looking at theories in relation to how they are categorised‚ also how different management theories can be implemented by a leader. The essay will analyse
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aspects and values in L’Oreal Company. We will quote its ethical principles‚ which are very important for the company itself. In L’Oreal company we can distinguish core values‚ given as follows: passion for adventure‚ enrichment through diversity‚ leading innovation in beauty‚ striving for excellence and valuing individual talent. Thanks to its clarity into work ethics we can see how important for the company is innovation‚ entrepreneurship and creativity. These features make the L’Oreal company leader
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travel‚ as people needed places for shelter and food along the routes they travelled‚ whether by land‚ water or air. The hotel industry is‚ therefore‚ one of the oldest endeavors in the world. (Andrews‚ 2009) Owners of the hotel realized that a customer has their own demand in services and facilities‚ that is why they developed what the hotels are offering before through what are the customer’s needs. The Hotel Proprietors Act 1956 provides a clear definition of a hotel: An establishment held out
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Commerce Topic: How can social media be used to improve customer care? How can organisations improve their advertising and marketing strategies as a result? Give examples. Word Count: 1347 words excluding references Date: 11 April 2013 How can social media be used to improve customer care? How can organisations improve their advertising and marketing strategies as a result? Give examples. Customer care is the provision of service to customers before‚ during and after
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HSBC‚ as a core requirement for the completion of my BBA program from North South University. My faculty advisor Mr. Bashir Hussain has also given me approval to do this particular report on the topic of “Relationship of HSBC’s Customers Involvement and their satisfaction level”. Objectives The goal is to identify the main reasons of client dissatisfaction and find its relationship with a client’s level of knowledge about the bank’s services. In order to accomplish my goal I have identified one
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To talk about keeping secrets or how harmful secrecy can be‚we should first know what serecy is.what kind of secrets surround us‚and since when it all started?Secrets were born with the human being.They just follow a cycle since our existence on the plante.The problem is that do we really need secrets?Are they vital to us?If we follow the right path there is no need for secrets but many times we don’t‚we can also make huge mistakes that we better think not to show.So we hide them‚and hiding them
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