1. Sinha‚ Vinita‚ K S Subramanian‚ Sonali Bhattacharya‚ and Kaushik Chaudhuri. "Management : Journal of Contemporary Management Issues." THE CONTEMPORARY FRAMEWORK ON SOCIAL MEDIA ANALYTICS AS AN EMERGING TOOL‚ 2012: 65-84. The authors are professors at Symbiosis Centre for Management and Human Resource Development‚ a constituent of Symbiosis International University in India. This article examines the usage of social media analytics as an assessment tool from behavioural perspectives‚ HR as well
Premium Human resource management Social network service
University of the Philippines Los Baños College Laguna AY 2013-2014 MGT 201 Case Analysis # 2: HOTEL CONTINENTAL Submitted by: Submitted to: Group 6 Edra‚ Mark Raymond V. Prof. Jimmy Williams Malabanan‚ John Benvers A. Sayseng‚ Kristel H. HOTEL CONTINENTAL I. Point of View: Based on the case‚ the point of view to be considered is that of Mr. Oscar Mendoza‚ owner of Triumph Tours‚ because he has the full knowledge of the problem‚ and the capacity to implement the decision.
Premium Hotel Lodging Tourism
The employment relationship is the context within which intricate interactions between employees‚ who may be unionised‚ and employers are conducted‚ both collectively and individually (Kelly‚ 1998 cited in Rose‚ 2004 p.6) Potential for conflict between employee and employer interests Unequal nature of the employment contract The ways in which the employment relationship is regulated The employment contract: Lecture aim: to examine the inequality of the employment contract to outline the
Premium Trade union Employment
Boutique hotels focus on the experiential nature of service delivery. Factors helping to deliver upon the experience include a cap on the number of rooms‚ a design or cultural aspect to the property and attention to the location of the property. The subsector however‚ lacks a singular definition. This is in part due to structural changes undergone by the subsector since conception of the concept. The subsector evolved from comprising of independently owned properties to establishment of
Premium Hotel Hotel chains Boutique hotel
Monique Chenard Hotel Security Kathyrn Adiar Course # HM/486 The hotel industry known for its promise of a great stay and exceptional service but recently many hotels now have to promise safety and security for its guests. After past events‚ which include the attacks on September 11 and the most recent attack on hotels the Mumbai attacks‚ many hotels are looking for new and improved ways to help keep their employees and guests safe. Many hotels are now implementing a new system of security
Premium Security guard Security Hotel
Hotel Front Office – Medium Size Hotel Kyle Beers HTT250 August 15‚ 2010 Prof. Israel Johnson Hotel Front Office – Medium Size Hotel How is the front office important to a hotel? The front office of any sized hotel is the brain of the operation. The front office concludes of employees and departments that make the hotel functional. Front office employees‚ such as front desk employees‚ make reservations via phone‚ check-in/check-out guests‚ address all guest questions‚ and suggest activities to
Premium Hotel Hotels Motel
ladies and gentlemen taking care of ladies and gentlemen IS THERE A ROOM IN THIS DYNAMIC INDUSTRY FOR YOU????? “OF COURSE! OUR BUSINESS IS SERVICE.” What is service? What is the secret being the best?-(asked t the General Manager of Oriental Hotel in Bangkok) SERVICE‚ SERVICE‚SERVICE SERVICE Webster’s New World Dictionary -the act or means or serving To serve is to: “provide goods and services for”&“be of assistance to.” With thousand of guest encounter each day‚ it is critical
Premium Hotel Seven deadly sins Tourism
I. The Treaty of Paris A. The battle of Yorktown ended in October 1781‚ not actually the end of the revolution. Significant fighting continued well on into 1783 B. Not a sure thing- lots of uncertainty! The victory at Yorktown was a very important step‚ though C. America sent several diplomats to France to negotiate. One of the conditions under which France agreed to help out the United States was that America had to give them some of their territory back. D. FRANCE BROUGHT SPAIN TO THE WAR
Premium United States American Revolutionary War French Revolution
outsourcing in hotels was not a popular concept but more recently with the downturn in the economy in the nineteen nineties more and more hotels are turning to outsourcing to help increase their revenues and maximize their profit potential. The use of outsourcing enables firms to maximize their resources and to reinforce their competitive advantage. One of the most popular areas for outsourcing in hotels would have to be the Food and Beverage sector. The decision to outsource by many hotels has been
Premium Hotel Outsourcing Hospitality industry
in-directly. Thus more industries‚ including the hospitality industry‚ are being affected and urged by consumers to change their habits. Consumers are demanding more eco-friendly products in their grocery stores‚ in the cars they drive‚ and even at the hotels they stay at on vacation. It has become clear through recent studies that consumers want more for their money and ‘more’ means eco-friendly. My focus for this paper is on the hospitality industry and how they are changing to become more eco-friendly
Free Environment Environmentalism Leadership in Energy and Environmental Design