What is organizational citizenship behavior (OCB)? Describe in your own way. Organizational citizenship behavior (OCB) is behavior that goes beyond the basic requirements of the job‚ is to a large extent left to one’s own discretion‚ and is largely beneficial to the organization. OCB comes about as a result of job satisfaction. As employees that are highly satisfied with their jobs are more likely to think that they are being treated fairly ‚ therefore trust in the organization and their employer
Premium Motivation Employment Psychology
satisfying by adding more meaningful tasks and duties. Typically‚ job enrichment involves combining various existing and new tasks into one job that gives the employee an increase in responsibilities and the scope of their job. In the 1959‚ behavioral scientist Frederick Herzberg first introduced the two factor theory or the motivation hygiene theory that proposed that there are some job factors that lead to job satisfaction. He stated that management ought to focus on rearranging work to promote motivation
Premium Motivation Employment
)‚ The encyclopedia of management‚ 2nd ed. (pp. 298-302). New York: Van Nostrand Reinhold. Harpaz‚ I. (2004). The importance of work goals: an international perspective. Journal of International Business Studies‚ 21. 75-93. Herzberg‚ F.‚ Mausner‚ B.‚ & Snyderman‚ B. B. (1959). The motivation to work. New York: John Wiley & Sons. Higgins‚ J. M. (2004). The management challenge (2nd ed.). New York: Macmillan. Kovach‚ K. A. (1997). What motivates employees? Workers and supervisors give different answers
Premium Motivation
person.Motivation is an essential factor for the development of employees of any organization.According to theories‚ by removing the obstacles that stop people from motivating enhances motivation.Understanding and appreciating the influency effect of Herzberg dual factor of motivation on employees job satisfaction helps the organization to increase morale‚ effectiveness and productivity among the employees. The best way to satisfy customers in service business is by viewing
Premium Motivation Maslow's hierarchy of needs
Dickson‚ W. J. (1973) Hawthorne experiments. In C. Heyel (1973.) The encyclopedia of management. 2nd Edition‚ (pp. 298-302). New York: Van Nostrand Reinhold. Handy‚ C.B. (1985) Understanding Organisations. Penguin Books Ltd. Herzberg‚ F.‚ Mausner‚ B.‚ & Snyderman‚ B. B. (1959) The motivation to work. New York: John Wiley & Sons. Hutton‚ W. (2004) Got those old blue-collar blues‚ The Observer [online]. 22 August 2004. Available from: http://observer.guardian.co.uk/comment/story/0‚‚1288302‚00.html [Accessed
Premium Motivation
opportunities. Everyone has access not just to the training they need to do their job well but also to leadership training to grow within the company. Tesco offers strategic career planning to help staff ’achieve the extraordinary’. Maslow and Herzberg Maslow Abraham Maslow argued that humans are motivated by five essential needs. He formed a pyramid demonstrating these needs which he called the ’hierarchy of needs’. At the bottom of the pyramid are basic needs‚ those that motivate people
Premium Motivation
http://www.scitopics.com/How_Managers_can_Motivate_their_Employees.html How Managers can Motivate their Employees Print this page Mr Olufemi Oyedele Glasgow Caledonian University Archived topic page last updated on 18 May 2011 Abstract Employees’ performance has been established to be directly related to employees’ motivation. This assertion was corroborated by different management theories since the works of Frederick Taylor on ’The Principle of Scientific Management’ in 1911 and Henry Gantt
Premium Motivation Maslow's hierarchy of needs
which is commonly displayed as a pyramid with more than five levels. Maslow believes that each of us is motivated by needs and we satisfy each need in turn‚ putting the most obvious needs for survival as top priority. 1959 Frederick Herzberg’s two-factor theory Herzberg published a study to understand and determine which factors causes satisfaction or dissatisfaction in a working environment affecting an employee ’s motivation at work. He suggested that in a working environment‚ satisfaction
Premium Motivation Maslow's hierarchy of needs
employees. Name Institutional affiliation Course Tutor’s Name Date How managers might improve the motivation of employees using Hertzberg ’s theory Introduction “If you want people to do a good job‚ give them a good job to do” -Frederick Herzberg. In other words‚ for people to do a good job they have to be motivated. According to Webster’s New Collegiate dictionary a motive is “something (desire or need) that causes a person to act”‚ to motivate is “to provide with a motive” and motivation
Premium Motivation Maslow's hierarchy of needs
various business experts and academicians have developed theories of motivation to help direct employees toward better and stronger productivity. The main theories that tend to be used in the business community are those postulated by Frederick Herzberg (theory of motivation) and Abraham Maslow (hierarchy of needs) (Gawel‚ 1999). Maslow’s Hierarchy of Needs Most motivational theories of today‚ whether workplace or elsewhere‚ were introduced by Maslow‚ a behavioral psychologist‚ who‚ in 1954
Premium