5425 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own area of work The regulations that govern our company are Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations 2009 which are implemented by CQC. Specifically Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 relates to complaints. Paramount has
Premium Complaint Pleading Service of process
Candidate Performance Evidence Record QCF Title and Level: Health and Social Care‚ Diploma Level 5 CYP Candidate Name: Use this form to record details of activities (tick as appropriate) Observed by your assessor Professional discussion Evidence ref: Unit numbers:507 Seen by an expert witness Product evidence observed Seen by a witness Assignment/ Project Other__________________ Personal Statement ASSESSMENT REPORT !. Understand theoretical approaches to child and young person
Premium Developmental psychology Social work Child development
Unit 136 Support Children’s Care‚ Learning and Development in the Early Years Outcome 1.1 Cross reference to Unit 137 Page 21 – 23 Outcome 1.2 Cross reference to Unit 137 Page 12‚ 13 and 18 Outcome 3.1 As child practitioners we must work on our skills in communicating with children because the way we communicate with them is important not only for their communication and language development‚ but also the development of our relationship with them. Young children often aren’t
Premium Nonverbal communication Communication Writing
3.3) Propose improvements to communication systems for partnership working All systems of communication will have its pros and cons and can have room for change or improvement to meet fluctuating needs of service users. A manager should always try and propose improvements to systems and encourage their staff/team to provide ideas on how to better a system. The proposals can be derived from personal experience‚ staff feedback‚ service user’s feedback‚ requirements from local authorities‚ requirements/prompts
Premium Proposal Proposals
Donna James. Unit 513 5.1 & 5.4 People who play an important role in service users lives are families and significant others. These are more often than not the people who know the service user best and can be an invaluable source of information and support. Family members and significant others are a very good source of information which may help support workers to understand the service user’s needs‚ preferences‚ history choice and the things they like or dislike. Support workers might be best positioned
Free Data Protection Act 1998 Family Social work
a)Review the way in which‚ in your own workplace‚ the systems‚ policies and procedures for communicating information on health and safety comply with legislations. In order for health and safety policies to be effective‚ it is vital that the employer promoted good awareness by using different types of communication such as written‚ graphics and verbal. The Health and Safety Information for Employees Regulations 1989 (HSIER) puts a duty on all employers which is to display an approved health and safety
Premium Occupational safety and health Occupational health psychology
titles. Brooks was inducted into the U.S. Hockey Hall of Fame in 1990. After playing for the 1964 and 1968 Olympic hockey team and coaching the 1980 “Miracle on Ice” hockey team‚ Herb went on to coach on four different NHL teams and then later coached the French Olympic team in 1998 and team USA in 2003 (imdb.com) “Herb Brooks was behind the bench when the Americans pulled off one of the greatest upsets ever‚ beating the mighty Soviets with a squad made up mainly of college players. That shocking
Premium Management Strategic management Marketing
Katie Brown English Comp 101 Carmen Hoover 9 February 2013 [Final Draft] Medicinal plants and herbs Throughout history plants and herbs have been used to heal the sick and dying‚ but with every type of medicine there is a power if magick. Because healing is a mind over matter‚ believing can cure or kill you. Medicinal plants and herbs have been around before the time of man. Prehistoric medicine incorporated plants‚ animal parts‚ and minerals. In many cases there materials were used ritually
Premium Medicine Herb Hypertension
Academic Essay – Level 5 Leadership Megan Palmer Centenary College Academic Essay – Level 5 Leadership “The 5 is ambitious first and foremost for the cause‚ for the company‚ for the work‚ not him or herself. And they have the will to do whatever is necessary to make good of the ambition for that cause. That is the essence of a Level 5‚” Collins stated in a television interview to Charlie Rose in 2002 while promoting his then newly published book‚ Good to Great. About Jim Collins According
Premium Leadership Management Luck
“The Five Levels of Leadership‚ Proven Steps to Maximize Your Potential by John Maxwell” A Book Review/Critique Presented to: Attorney Araceli Linatoc In partial fulfillment of the requirements in MPA 627 Leadership and Organizational Change By: Lawrence Lerias MPA Student October 2013 CONTENTS : About the Author‚ John Maxwell Level 1: Position Level 2: Permission Level 3: Production Level 4: People Development Level 5: The Pinnacle/Personhood
Premium Leadership