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    Good Judgement

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    Director Advisory Audit Committee Roundup Good Judgment Requires Discipline‚ Awareness of Traps and Biases By Dennis T. Whalen and George Herrmann It used to be that exercising good judgment largely meant “using common sense.” But today‚ while common sense is still essential‚ exercising good judgment—consistently— in a business environment that is increasingly complex and dynamic‚ volatile and uncertain‚ and under high pressure requires a disciplined process. It also requires an understanding

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    Capital Goods

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    Capital Goods INTRODUCTION: • Capital goods originally referred to the means of production. Individuals‚ organizations and governments use capital goods in the production of other goods or commodities. Capital goods include factories‚ machinery‚ tools‚ equipment‚ and various buildings which are used to produce other products for consumption. Capital goods‚ then‚ are products which are not produced for immediate consumption; rather‚ they are objects that are used to produce other goods and services

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    Goods or Services

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    18.2 Good or Service Mr. Gulash lived in Shelton‚ Connecticut. He wanted an above- ground swimming pool installed in his backyard. Gulash contacted Stylarama‚ Inc. (Stylarama)‚ a company specializing in the sale and construction of pools. The two parties entered into a contract that called for Stylarama to “ furnish all labor and materials to construct a Wavecrest brand pool‚ and furnish and install a pool with vinyl liners.” The total cost for materials and labor was $ 3‚690. There was no breakdown

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    CLASSIFICATION OF GOODS

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    Classification of Products- Consumer and Industrial Consumer goods Convenience goods and services – candy‚ ATM services Shopping goods and services – clothing‚ car repair Specialty goods and services – houses‚ interior design Industrial goods Expense items – inventory‚ repair bills Capital items – computer servers‚ long-term maintenance contracts CONSUMER GOODS These are the goods which are purchased without further commercial processing by the consumers for household

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    Capital Goods

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    ------------------------------------------------- What is Capital Goods? * Capital goods are the tools and machinaries used for producing consumer products. * They’re (usually) expensive‚ and they’re purchased for long-term use. * Raw materials are also needed for producing consumer goods (Biscuits‚ bread etc) but they are not capital goods. * Capital goods are also known as producer goods. ------------------------------------------------- Examples of Capital goods? * Heavy equipment (such as excavators

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    Good Customer Service

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    Good Customer Service Good customer service is all about bringing customers back. Due to intangibility‚ the customers can’t feel the service‚ and thus causes lack of confidence of customers to the services. Therefore‚ the business should ensure that they provide a good‚ nice‚ friendly and professional service to the clients. The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue. The staff

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    Good Customer Service

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    service which is the most demanding by the customer .AET transport has rental and leased agreement with some of the largest trailer leasing and rental companies in an Australia. The main purpose of the AET Company is providing good customer service and supplies their goods on time. AET transport takes pride in safety and compliance. They have mission to provide and improve their customer’s service. Mission statement:- Transportation Services mission is provide to safe‚ economical

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    Sporting Goods Store

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    Sporting Goods Store Bill Thompson is the new manager of a retail sporting goods store in Vermont that is part of a national chain. Bill‚ who is 25 years old‚ has been working for the company for four years. Before his promotion he was the assistant manager for two years at a company store in Delaware. Last week he was briefly introduced to the employees by his boss‚ the regional manager. The profit performance of this store is below average for its location and Bill is looking forward to the

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    Good Service Recovery

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    CASE 4: Pauli’s Restaurant and Microbrewery Draft a response to this customer. Analyze the responses of your classmates. What makes a good “service recovery” response. Develop some general guidelines. A. Response Letter: Dear Sir/Ma’am‚ I am writing in response to your letter in which you described your disappointment in our service. I apologize for the treatment you and your family received and want to assure you that it does not reflect the quality of service we strive to maintain. I have

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    Merit Goods and Services Merit goods are those goods and services that the government feels that people will underconsume‚ and which ought to be subsidised or perhaps provided free at the point of use so that consumption does not depend primarily on the ability to pay for the good or service. • • • Both the state and private sector provide merit goods & services. We have an independent education system and people can buy private health care insurance. Consumption of merit goods is believed to generate

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