ISSN: 2278-3369 International Journal of Advances in Management and Economics Available online at www.managementjournal.info RESEARCH ARTICLE Quality Gap Analysis on Education Services Mantovani Daielly MN1*‚ Gouvea Maria A2‚ Conejero Marco A3 1 Business Department‚ Faculdades Metropolitanas Unidas (FMU)‚ Brazil. 2 Business Department‚ University of São Paulo (USP)‚ Brazil. 3 Business Department‚ College of Campo Limpo Paulista (FACAMP)‚ Brazil. *Corresponding Author: E-mail:
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The controlling function for McDonalds globalization is one of the many reasons why McDonalds has such great success. As of today‚ McDonalds is huge on globalization and they have locations in many countries. McDonalds executes the controlling function by investing and supporting initiatives to adapt their products to different locales to insure their global brand. McDonalds creates with many different ideas in order to fit all sorts of their customer’s needs and wants. They make adjustments constantly
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ASSIGNMENT: "Gaps at any point in service delivery and design damage relationships with customers." Parasurama (1988)‚ Ziethmal (1990). In cite of this statement what gaps can occur in service quality and how can service marketing reduce them? (25) Knowing what customers expect is the first and possibly the most critical step in delivering service quality (Kotler 2000). Ziethmal et al (1988) propounds that the central focus of the gaps model is to close the all important the customer gap - the difference
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Gap Inc. is a large retail company owning several brands such as Gap‚ (including Gap Kids‚ Gap Baby‚ Gap Body) Banana Republic‚ Old Navy Piperlime and Athleta. The company is an American clothing and accessories retailer based in San Francisco‚ and was founded in 1969 by Donald and Doris Fisher. They strive to sell quality clothing‚ mostly the basics‚ for good prices. They are a leading company in the apparel retail market with 3‚085 stores. Through the five brands that Gap Inc. owns‚ they are
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External Assessment The cellular industry is a very competitive industry when it comes to market share. The industry has 4 major national players holding 90% of the market share. The chart below shows the US market share by carrier and how much ground the smaller carriers have to make up. The chart also shows an acquisition that was declined by the FCC‚ as it would have given AT&T 43.3% of the total wireless market share.(Dailywireless.org) The FCC heavily regulates any mergers in the cellular
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------------------------------------------------- The Gap Roller Coaster Ride Sharon Sethi Merchandising Strategies 8.23.2011 ------------------------------------------------- 12:00pm‚ Tuesday Introduction: Gap Inc. began its journey in 1969 as a small retail store in San Francisco‚ California where it concentrated its sales on Levi’s jeans. In its early stages as a small retail business it was known as The Gap. By the end of the 1970’s‚ Donald and Doris Fisher‚ owners of The Gap‚ had expanded The Gap to six stores. The company
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High school years should be a great experience‚ but many demands and rapid changes can make them one of the most stressful times of life. Students today face increasing amounts of schoolwork‚ a rapidly changing curriculum‚ assignment deadlines and exams; they worry about selecting careers and post secondary programs‚ and they must balance schoolwork with sports‚ hobbies and social life. They have conflicts with parents‚ friends‚ siblings; have to cope with unpredictable moods‚ concerns about appearance
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When we talk about thinking‚ then in today’s fast changing scenario‚ the younger generation become more practical‚ more wild‚ more assertive and ambitious then the older generation. Now days‚ “Success” become a buzz word in between the younger generation and younger generation is trying to achieve this word at any cost. Now‚ the question is arises that “What is the major reason behind this deep difference?” Lots of conclusions are also there but I think over ambition‚ greed of money‚ glamour world
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GENDER GAP IN COMMUNICATION Why is there a gender difference in communication? Well the reason is that those differences are due to the differences between men and women of course‚ but that they are also very dependent on the environment into which the conversation takes place. The gender gap was out there‚ has always existed and would be there as long as there is a human race. Communication is the key to developing deeper bonds with the people in your life because it opens the doors to better understanding
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The gender wage gap still goes on today‚ the gap depends on the hours worked‚ education‚ and the job‚ but can also depend on gender. Of course‚ a man that works more hours than a woman is going to make more money‚ but if they work the same hours and same job a man can make more money than a woman. Woman earn seventy-seven cent for every dollar a man makes. Women of color have a greater disadvantage with only sixty-four cents on the dollar for African Americans and fifty-six for Hispanics. (Kaster)
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