"From an emotional labour perspective how does dealing with an abusive customer lead to stress and burnout" Essays and Research Papers

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    Action Research Burnout

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    Republic of the Philippines Department of Education Region IV-A CALABARZON Tanza National Trade School Paradahan I‚ Tanza‚ Cavite Title of Research: Reducing Teacher Burnout Through Intervention Programs and Activities Types of Research: Action Research ______ Proposal _______ Report Inclusive Dates to be Conducted: December 2013 – March 2014 Name of Researchers: HAROLD B. PANGILINAN Signature: ______________________ School : Tanza National Trade School District : Tanza

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    Combating Caregiver Burnout and Compassion Fatigue Healthcare providers have agreed when entering the healthcare profession to give the utmost care to all patients and families. They have dedicated their time and energy to assure all patients are cared for the way the want and need to be treated. Many endless hours are provided to assure that quality and empathetic care is given‚ which can often end up in what is called compassion fatigue and caregiver burnout. There are warning signs to both

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    of anxiety and stress going untreated‚ many people struggle in their daily lives‚ therefore school should start later so that students can get more sleep in order to have less anxiety and stress throughout the day. Mental illness is defined as a disorder that affects people’s mood‚ thinking and behavior. Anyone can develop a mental illness. A few signs are confused thinking‚ social withdrawal‚ feelings of extreme highs and lows.

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    How to Reduce Stress

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    How to Reduce Stress By Isolde‚ eHow Member [pic] [pic] Rate: [pic][pic][pic][pic][pic](2 Ratings) In our modern world‚ stress is hard to avoid. Our jobs‚ families‚ social pressures‚ and expectations can place a lot of responsibility on us and frazzle our minds and bodies. Too much stress can lead to overeating‚ over drinking‚ lack of exercise‚ and other physical symptoms like insomnia. Practicing simple tasks like the ones listed here to reduce your stress level can significantly improve the

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    How to Manage Stress

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    Main Problems and Main Solutions Many students identified their workload and managing their time as the main cause of stress. See the advice on Time Management Some general advice Stress among students is common for many different reasons. Three common causes are: Intense work-loads needing completing in a short amount of time Guilt and worry because you feel that you are neglecting one or two modules in order to keep up with or complete another Not understanding a particular issue

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    How to Manage Stress

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    What Is Stress and How Can You Manage It Better? Understanding Stress A major challenge facing any worker who wants to stay healthy and have good interpersonal relationships is to manage stress effectively. Although stress is an everyday term‚ a scientific definition helps clarify its meaning. Stress is an adaptive response that is the consequence of any action‚ situation‚ or event that places special demands on a person. Note that stress‚ as used here‚ refers to a reaction to the situation‚

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    Job Burnout In Nursing

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    Job burnout is an important factor lead to high turnover rate in nurses. Abraham and D’silva (2013) stated burnout is a syndrome characterizedphysical fatigue‚ emotional exhaustion and cognitive weariness and is recognized as one of the most serious occupational health hazard‚ resulting in symptoms ranging from mild boredom to severe depression. Maslach‚ Schaufeli and Leiter (2001) defined burnout have three dimension which are emotional exhaustion‚ depersonalization and personal accomplishment.

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    Running head: Emotionally Abusive Relationship Emotionally Abusive Relationship Chanda Annon 1204A August 2012 Term Emotionally Abusive Relationship I. Introduction a. People can be in an emotional abusive relationship and not even know it. b. Emotional Abuse can be considered the most painful source of abuse. II. Emotionally Abusive can be considered an non-physical abuse a. It can destroy someone emotionally b. It can make someone feel worthless c. It can destroy your

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    Wal-Mart ’s Customer Service Perspective Karen E. Wilkerson TUI BSBA Integrative Project BUS 499 Module 2 SLP Dr. Thurgood February 17‚ 2012 Wal-Mart ’s Customer Service Perspective Customer service is interaction with your company ’s clients. Ultimately‚ businesses are in business to make money; profitability cannot be achieved without customers. Customer service representatives provide much of this direct interaction‚ although almost anyone‚ from any position in an organization‚ may be

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    emotional labor

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    KÜBRA ESEN SOCIOLOGY/110102011 EMOTIONAL LABOUR SUMMARY OF THE ARTICLE In the article‚ which I choose to study and examine‚ writer Arlie Hochschild describes a term which she calls ‘emotional labour’. There used to be two kinds of labour‚ which were ‘physical’ and ‘mental’ but with the explanations of Arlie Hochschild‚ emotional labour is now one of them. What is emotional labour? Arlie Hochschild created the term ’emotional labour’ in 1983‚ which she described it as “management of feeling to create

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