Chapter 3 THE VALUE OF LISTENING What is the value of listening? -Did you know that we spend more time in listening than we do reading‚ writing‚ or speaking? 40% of our communication time accounts listening. -Through listening we learn to anticipate the action of others and to gauge their emotions Listening is one of the two important activities in the communication process. Ex: Through classroom lectures‚ conversations‚ group meetings‚ electronic media
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Empathetic listening is a learned skill where the listener feels as the speaker instead of for the speaker‚ empathy as opposed to sympathy. It’s a skill that once learned will not come automatically‚ sufficient time must be set aside for it and preparations must be made for it. To be a good empathetic listener one has to let the other parties dominate the discussion‚ stay attentive to what is said‚ hold back from interrupting‚ use open ended questions‚ stay aware and sensitive to the emotions being
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Listening and Feedback 4.3 One of the most common causes of work related conflict is lack of communication between co-workers. Good communication skills are essential in just about any workplace. My strategy would be an active listener; it is the most important communication skill you can acquire. By listening intently and not allow my mind to wonder off during a conversation with a co-worker or friend. I can ensure that I will retain the important information being discussed. If the conversation
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He Is Listening Tina L. Smith Communication in Human Services HS6024 Argosy University July 29‚ 2014 Dr. Audra Marks‚ Instructor He Is Listening Listening can be defined as the active process of receiving‚ attending to‚ interpreting and responding to symbolic activity (Duck‚ 2011). Did you hear what he just said? If they would have paid more attention to what that child had said‚ he may be alive today. Although rare‚ this this has happened all because no one would listen to a child as
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hear as your elbow partner is writing their pencil against the table. The tapping continues to go on until the teacher says something important then there is a moment of silence. There are many bad listening habits out there‚ it’s just finding them within ourselves‚ but everyone else as well. A bad listening habit that one may obtain is finding a subject that it too boring or dull. In order to pay full attention‚ you need something worth giving the attention. Another thing that poor listeners do is
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stop learning. Crouch (1992) suggests that there are four main areas of skills development: counselor awareness‚ personal work‚theoretical understanding and casework skills. Larson et al. (1992) have constructed a model that breaks down counselor competence (which they term ‘counselor self-efficacy’) into five areas: micro-skills‚ process‚ dealing with difficult clients’ behaviours‚ cultural competence and awareness of values. Active listening is a fundamental skill‚ together with encouraging clients
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Reflective Listening What is It? Reflective listening means understanding both what a person says and what a person feels‚ and then relaying this back to him or her in your own words. The Purpose of Reflective Listening Suppose a student tells you about a difficult event with a classmate. A simple example of your response might be: “So you were really feeling angry with him.” Imagine these three different responses from your tutee and the potential benefits: “No. Not angry‚ just upset
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Is Anybody Listening? In “College Lectures: Is Anybody Listening?” David Daniels points out how lecture system affects a large number of college students‚ making students lack basic skills‚ general knowledge‚ and creativity as well. According to Daniels‚ lecture system‚ this traditional aspect of education has several inadequacies. But the solution- having smaller class demands “energy‚ imagination‚ and commitment from professors‚” Daniels indicates. However‚ they force students to “share responsibility
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signals indicating that they are listening but women on the other hand give signs that show their affirmation or opposal. Third‚ men generally dominate the conversation most of the time while women just listen passively. As Deborah Tannen describes in her essay‚ "I’ll Explain it to you: Lecturing and Listening"‚ she states‚ " My experience is that if I mention the kind of work I do to women‚ they usually ask me about it. When I tell them about conversational style or gender differences‚ they offer
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“Fierce Conversations”‚ “Mindful Listening”‚ “I Hear You‚ and I Have a Different Perspective”‚ “Communicating Closeness: Intimacy‚ Affection‚ and Social Support”‚ and “What Are the Functions of Nonverbal Communication?” Each of these articles describes how healthy personal relationships are a result of positive communication and are an essential part of our lives. Positive communication is more than just the spoken words. It encompasses fierce conversations‚ mindful listening‚ conflict management and nonverbal
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