ACC 3511 DECISION MAKING AND CONTROL SEMESTER 2‚ 2013/2014 CASE MATERIAL JAYA TAKAFUL BHD (JTB) The JTB Board of Directors decided to create a Customer Care Centre (CCC) to stem the increasing defection of customers resulting in part from dissatisfaction with the firm’s services. The central idea was to provide private customers with one telephone number to be used for all their questions and problems and for all types of takaful offered by JTB. The CCC would be staffed 24 hours a day‚ 7 days
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1. Which of the following statements is true? a. The concept of defense-in-depth reflects the fact that security involves the use of a few sophisticated technical controls. (Incorrect. The concept of defense-in-depth is based on the idea that‚ given enough time and resources‚ any single control‚ no matter how sophisticated‚ can be overcome—therefore‚ the use of redundant‚ overlapping controls maximizes security.) b. Information security is necessary for protecting confidentiality‚ privacy‚ integrity
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Instructor: xx. xxxxx ACC3320 Accounting for Decision Making Final Exam 1. Riggs Enterprise’s flexible budget cost formula for indirect materials‚ a variable cost‚ is $0.45 per unit of output. If the company’s performance report for last month shows a $90 favorable variance for indirect materials and if 8‚700 units of output were produced last month‚ then the actual costs incurred for indirect materials for the month must have been: A. $4‚005 B. $3‚915 C. $3‚825 D. $3
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Finance 486 Final Exam 1. Income Statement Preparation - 25 points a. Prepare an income statement for Cathy Chen‚ CPA‚ for the year ended December 31‚ 2009 Cathy Chen‚ CPA Income Statement for the Year Ended December 31‚ 2009 | Sales revenue | | $360‚000 | Less: Operating expenses | | | Salaries | 180‚000 | | Employment taxes and benefits | 34‚600 | | Supplies | 10‚400 | | Travel & entertainment | 17‚000 | | Lease payment | 32‚400 | | Depreciation
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In finance‚ the discounted cash flow (DCF) analysis is a method of valuing a project‚ company or asset using the concepts of time value of money (Wikipedia‚ 2004). Three inputs are required to use the DCF‚ also called dividend-yield-plus-growth-rate approach‚ include: the current stock price‚ the current dividend‚ and the marginal investor’s expected dividend growth rate. The stock price and the dividend are east to obtain‚ but the expected growth rate is difficult to estimate (Ehrhardt & Brigham
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BUS 475 Final Exam Copy this link to your browser and download: http://www.finalexamguide.com/BUS-475-Final-Exam-3-227.htm 1) As Plant Controller‚ you are trying to determine which costs over which you have the most control on a day to day basis. Your goal is to achieve better profitability. The Plant Operations Manager suggests that overhead is the easiest area to directly reduce costs. Which of the following items would be classified as manufacturing overhead? 2) Managerial accounting __________
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History of Art 3521: Introduction to Italian Renaissance Art Final Study Guide I decided to prepare this sheet as a short description of some of the important themes that we’ve taken up in lecture in the second half of the quarter. In preparation for our final‚ I would recommend reviewing your notes and textbook‚ putting together answers to each of these. Indeed‚ if you have good answers in your head (making use of examples shown in class) for each question‚ you should do well. 1. How was
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Currency Conversion Final Project The Currency Conversion application is a menu-driven program that allows users to select one of five international currency types‚ input the amount of a foreign currency‚ and then converts the foreign currency to dollars. The program displays the equivalent dollar amount and returns the user to the menu until another conversion is inputted or quits the program. International currency type (menu selection) * Canadian dollars (rate: 1 U.S. dollar = 1.4680
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be wise to use when coping with minor frustrations like hang-ups on a conveyor belt or loudmouthed coworkers? A. Physical exercise B. Positive self-talk C. Blowing off steam by kicking a trashcan D. Singing an upbeat song 3. Which of these statements is false? A. Damaged relationships can be repaired. B. Even good relationships can be damaged. C. Others may notice a problem with a relationship before the people involved. D. The first sign of a problem with a relationship
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1.) Define social class. Identify three criteria used to conceptualize social class placement. 1.)Social class is a “class society‚ a set of concepts in the social sciences and political theory centered on models of social stratification in which people are grouped into a set of hierarchical social categories”( Grant‚2001‚p.161). The most common being the upper‚ middle‚ and lower classes. The upper class consist of people or families that represent institutional leadership‚ heads of multinational
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