Consumer Behavior School of Business Management ‚ NMIMS FT MBA II Year Trimester IV 2013-2014 Goals: Post liberalization‚ companies in India that earlier had a very product oriented or sales oriented approach realized the need for customer orientation. It hence became imperative to know the customer not only on quantitative measures (What‚ how much)‚ but also on qualitative measures (the Whys & Haws). This meant understanding the external & individual determinants affecting consumer
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CONSUMER BEHAVIOUR OF MOTORCYCLE BUYERS (A COMPARATIVE STUDY OF HERO HONDA AND BAJAJ AUTO LIMITED) Thesis for the award of Doctor of Philosophy in The Department of Business Administration Under the Supervision of Submitted by Prof(Dr.) GP Sharma Ghanshyam Saini Department of Business Administration MBA‚ M.Phil‚ UGC
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DEPARTMENT OF MANAGEMENT STUDIES ST. JOSEPH’S COLLEGE (AUTONOMOUS) TIRUCHIAPPALLI – 620 002 MBA (FULL TIME) COURSE PATTERN FOR TWO YEAR MBA PROGRAMME FOR THE BATCH 2010-2012 SEMESTER PAPERS NUMBER OF HOURS CREDITS PER WEEK 10PBA1101 – Management Process & Organisational Behaviour 10PBA1102 – Quantitative Methods 10PBA1103 – Managerial Economics 10PBA1104 – Soft Skills for Managers Semester I 10PBA1105 – Accounting For Managers 10PBA1106 – Information Technology for Managers 10PBA2101 – Entrepreneurship
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ABOUT CONSUMER BEHAVIOUR Consumer behavior is an applied discipline. Its application exists at two different levels of analysis. One is at the micro level perspective and other at the macro level perspective. Micro level seeks application of the knowledge faced by the individual‚ firm or an organization. The macro perspective applied knowledge of consumer include the aggregate level of problem faced by large groups or by society as a whole. Buying behavior is an attempt to understand and predict
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how life changing the choices he make can be. Sammy will definitely feel this event all his life. By quitting his job‚ he is rejecting Lengel and his middle-class‚ uptight attitude. In Sammy ’s mind‚ the girls should be able to come in dressed in beach ware and not be judged. Frivolous behavior should be tolerated and not frowned upon. If they are dressed to scantily and cause people to look at them‚ that ’s okay. They ’re young. If men look at them‚ that is okay too. It ’s okay to look at pretty
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Behavioural economics 2.3 The role of information and the value action gap 2.4 Values‚ beliefs and attitudes 2.5 Norms and identity 2.6 Agency‚ efficacy and control 2.7 Habit and routine 2.8 The role of emotions 2.9 External factors 2.10 Self regulation 2.11 Societal factors 1 5 5 7 10 11 15 18 22 24 26 29 32 3. Using Behavioural Models 34 4. Understanding Change 39 4.1 4.2 4.3 4.4 4.5 Changing habits Change in stages Change via social networks Change as learning
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Assignment One — Individual Report Consumer Behavior Insights Tutor: David Toleman Student Name: DAN YU Student No.: 30123743 Due Date: 7th April‚ 2014 Executive Summary The report’s orientation is to link consumer behavior to marketing strategy. A better understanding of consumer behavior has become necessary for developing marketing strategy. The report is organized with four components: one-week purchases record and the analysis of the influences on decision
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A MODEL OF CONSUMER DECISION MAKING The process of consumer decision making has 3 stages: input stage‚ process stage and output stage. The input stage influences the consumer’s recognition of a product need and consists of 2 major sources of information: 1) the company’s marketing efforts (product‚ price‚ promotion and price) and the external sociological influences on the consumer (family‚ friends‚ neighbours other informal and non-commercial sources‚ social class and cultural and subcultural
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Medical Technology Technology and its effects have brought the greatest changes to our lives‚ societies and environments. Technology has helped developing more advanced economies and lessening physical barriers to communication and allowing humans to interact on a global scale through the inventions of printing press‚ telephones‚ computers and finally the Internet. However‚ technological developments such weapons and nuclear bombs have multiplied the destructive power and pollution on
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PROTECTING CONSUMER INTERESTS UNDER COMPETITION LAW ___________________________ INTERNSHIP PROJECT REPORT SUBMITTED TO: THE COMPETITION COMMISSION OF INDIA UNDER THE GUIDANCE OF: DR. VIJAY KUMAR SINGH DEPUTY DIRECTOR (LAW) SUBMITTED BY: SHUBHANGI GOEL ILS LAW COLLEGE PUNE. ____________________________ COMPETITION COMMISSION OF INDIA NEW DELHI OCTOBER 2012 Protecting Consumer Interests under Competition Law ACKNOWLEDGEMENT I would like to take this opportunity to thank all
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