Operations and Supply Management: The Core Section 1 STRATEGY 1. Operations and Supply Strategy 2 . Project Management T W E N T Y- F I R ST- C E N T U RY O P E R AT I O N S A N D S U P P LY M A N AG E M E N T Managing a modern supply chain involves specialists in manufacturing‚ purchasing‚ and distribution‚ of course. However‚ today it is also vital to the work of chief financial officers‚ chief information officers‚ operations and customer service executives‚ and chief executives. Changes
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Rooms Division Operations Management Table of Contents Executive Summary This case study explores the importance of Room Division service in hospitality industry. The task 1 discusses the different services provided by the rooms division in different circumstances. The impact of different operational issues in managing the front of house area is evaluated in the second task. The third task discusses the different features that
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Hanze University International business School Daniel Prieto MBA 2008/09 Operation Management: Dell 1 Introduction Dell is a technological sales company which performs their business in the whole world as is possible to see in the following diagram. With a net revenue of $61‚133‚000‚000 is the second largest computer manufacturer company in the word and the number one in United States. Dell focuses on Business to Business(B2B) and Business to Consumer(B2C) commerce to satisfy their business
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Production & Operations Management What is operation management? What is the role of the Operation Manager? Set of activities that create value in the form of goods and services by transforming inputs into outputs. The role of an operation manager is to design and manage the daily operations and activities in a way that the productivity of the employees raises. It is also their responsibility to ensure that the physical and the human resources of the organization are achieved. He
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THE DEFINITIONS "Operations management (OM) is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Like marketing and finance‚ OM is a functional field of business with clear line management responsibilities." (Chase‚ Jacobs‚ Aquilano‚ 2006:9) "Operations management is the management of processes or systems that create goods and/or provide services. It encompasses forecasting‚ capacity planning‚ scheduling‚ managing
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degree to which an operation fulfils the five performance objectives at any point in time‚ in order to satisfy its customers. A polar diagram can be used to see how well the 5 dimensions of performance of the operation meet requirements of the market. It is unlikely that for any operation a single measure of performance will adequately reflect the whole of a performance objective. Usually operations have to collect a whole bundle of partial measures of performance. What factors to include as performance
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Rohler‚ TR and Silver‚ EA (1997). A tutorial on Business Process Improvement. Journal of Operations Management Vol 15 p139-154. Cousins‚ J and Stewart‚ T Lowson‚ RH. (2002) Strategic Operations Management: The new competitive advantage. London: Routledge. Slack N‚ Chambers S and Johnston R (2001). Operations Management. Harlow : Pearson Publishing. Slack N‚ Chambers S and Johnston R (2010). Operations Management. Harlow : Pearson Publishing. Hammer‚ M amd Champy‚ J (1993) Reengineering the Corporation:
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cell. Using Group Technology Cells can reduce movement and improve product flow. Smooth the flow-> pull system-Kanban: Kanban means “sign” or “instruction card” in Japanese; the authority to produce or supply additional parts come from downstream operations; -small lots: Require less space and capital investment‚ Move processes (work stations) closer together‚ make quality problems easier to detect-quick setups-uniform production‚ and continuously improve-> quality at the source-total productive
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Chapter 2 Problems 5 A U.S. manufacturing company operating a subsidiary in an LDC (less developed country) shows the following results: U.S LDC Sales (units) 100‚000 20‚000 Labor (hours) 20‚000 15‚000 Raw Materials (currency) $20‚000 FC 20‚000 Capital Equipment (hours) 60‚000 5‚000 a. Calculate partial labor and productivity figures for the parent and the subsidiary. Do the result seem misleading? b. Compute the multifactor productivity figures for labor and
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EXAMINATION I NAME: __________________________________________________________ 1. David Upton is president of Upton Manufacturing‚ a producer of Go-Karts tires. Upton makes 2500 tires per day with the following resources: Labor: 50 hours per day @15.00 per hour Raw Material: 20‚000 lbs. per day at @ $3 per lb Energy: $5‚000 per day Capital: $10‚000 per day a) What is the labor
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