University of the Philippines Los Baños College Laguna AY 2013-2014 MGT 201 Case Analysis # 2: HOTEL CONTINENTAL Submitted by: Submitted to: Group 6 Edra‚ Mark Raymond V. Prof. Jimmy Williams Malabanan‚ John Benvers A. Sayseng‚ Kristel H. HOTEL CONTINENTAL I. Point of View: Based on the case‚ the point of view to be considered is that of Mr. Oscar Mendoza‚ owner of Triumph Tours‚ because he has the full knowledge of the problem‚ and the capacity to implement the decision.
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www.palgrave-journals.com/rpm Examining the determinants of room rates for hotels in capital cities: The Oslo experience Christer Thrane Received (in revised form): 7th November‚ 2006 Department of Social Sciences‚ Lillehammer University College‚ 2626 Lillehammer‚ Norway. Tel: þ 47 61 28 82 47; Fax: þ 47 61 28 81 70; E-mail: Christer.Thrane@hil.no Christer Thrane is Professor of Tourism in the Department of Social Sciences at Lillehammer University College‚ Norway. His research interests
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the External World is presented by Barry Stroud as an attempt to understand the problem about our knowledge of the world around us. He begins his work by claiming that he believes that this particular problem has no solution; and that the only solution that he believes can provided‚ is one that involves us knowing nothing about the world around us. In this particular piece of work‚ Stroud uses his Dreaming Sceptical Argument in an attempt to show that we cannot have knowledge of the external world
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OF BPO 1 2. BPO TERMINOLOGY 11 3. ORGANIZATION STRUCTURE OF BPO INDUSTRY 14 4. RATIO OF MANPOWER IN BPO INDUSTRIES 15 5. COMPETENCIES REQUIRED FOR DIFFERENT DEPARTMENT 24 6. CAREER PLANNING / GROWTH OF BPO 25 7. PERFORMANCE MANAGEMENT SYSTEM OF BPO 34 8. SUCCESSION PLANNING OF BPO INDUSTRY 46 9. REWARDS AND RECOGNITION IN BPO INDUSTRY 50 10. CHALLENGES FOR HR IN BPO INDUSTRY 64 11. CONCLUSION 74 1. OVER VIEW OF BPO The concept of outsourcing
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CHAPTER- I Introduction INDIAN ELECTRICAL INDUSTRY PROSPECTS OF THE INDIAN ELECTRICAL INDUSTRY Like every other industrial sector in India‚ the Indian Electrical/Electronics Industry too is slowly emerging from out of its "protective cover". For far too long has Indian Industry remained shackled and consequently inward looking. Over the past fifty years there was no exposure to global players and competition‚ with the result that the Industry grew up in a sheltered environment‚ dependent
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Hotels and resorts in Indonesia ranges from an essential box with bedding to the finest five-star extravagance resorts. Expenses differ impressively over the region‚ however by and large Indonesia is one of the better deals in Southeast Asia. Here are a few accommodations that are cheap yet you do not need to worry about its quality. These places have the basic amenities and will leave you with much savings and a satisfactory stay. Ned’s Hide-Away The Ned’s family are genuine charmers. There
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Industry and Competitive Analysis Analysis is the critical starting point of strategic thinking. Kenichi Ohmae Awareness of the environment is not a special project to be undertaken only when warning of change becomes deafening ... Kenneth R. Andrews Crafting strategy is an analysis-driven exercise‚ not an activity where managers can succeed by sheer effort and creativity. Judgments about what strategy to pursue should ideally be grounded in a probing assessment of a company’s external environment
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Case 2 Key Issues: The key issue for the Accra Beach Hotel lies amongst the hotel’s tendency to serve several customer segments. The hotel is booked for the West Indies Cricket Board (WICB)‚ and also tries to cater to frequent vacationers at the same time. These segments behave in different ways‚ thus their needs and expectations may conflict. The noisiness from the cricket group spoils the experience of other guests who have arrived to relax in a peaceful environment. The tension between
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Sri Lankan Paint Industry By Roshan Attanayake Industry Overview Size of Sri Lankan paint market‚ - Rs. 15 billion in value - 30-35 million liters in volume. Comprises of 60 manufacturers. 06 big players controlling 97% of the market. CIC Lankem - Dulux / Akzo / Glidden - Robbialac Asian Paints - Royale / Permoglaze Causeway Silicon Coatings Macsons Lanka - Luxury / Kenlux - Nippolac - Multilac 1 Industry Overview Decorative and industrial paint segments contribute 85% and 15% respectively
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consumers process the advertising message consciously. If an advertisement manages to catch consumers’ attention‚ it has an opportunity to motivate and affect their behavior‚ which is ultimately the goal of advertising. However‚ the most important factor is considered to be information people expect to get valuable information about a product. According to Ronald J. Faber (1997) there is a difference between short-term advertising effects and long-term advertising effectiveness. In contrast to effects
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